Grab some coreFFEINE! Our first coreCAST is here!

new video  exciting! Is it a podcast or an update?... 


In the world of POS-Ecom (pause-ee-comm), no one does it better than Coreware.

Grab a snack and tasty beverage (like coreFFEINE) and settle in for our first coreCAST 🎤 .  We cover some surprises in regard to both coreSTORE and coreFORCE.  Be sure to subscribe to keep up with everything in the Coreware Universe!

Our goal is to take these What's New updates, and bring them to life! Perfect to listen to while you're getting ready for work, on your way to work, or even at work if things are slow 😁 

Additionally, we try to keep things interesting with an off-topic segment every episode... tune into this episode to find out more about DISCLOSURE 🌎 🚀👽  🌌 


But seriously... SUBSCRIBE!



new feature exciting! You asked, we delivered... SMS SUPPORT!

With coreFORCE, we now offer Twilio Integration, allowing you to reach your customers more effectively. One of our clients found that roughly 75% of their website traffic was coming from cellular devices! Now, more than ever, it is crucial that we reach our customers in the form that they are most likely to receive our updates.

To use Twilio, you will need to have an account. You can Sign Up Here!

Once you have an account the process is super simple! Simply go to your Orders -> Setup where you simply input the required information. 

See this Article for a Step by Step Walk-through



new feature exciting! Additional FontAwesome Support?!

This update keeps getting better and better! 😱 

If you're already familiar with FontAwesome, you already know how exciting this is (I'm looking at you front-end developers). You may or may not have known that FontAwesome icons are already fully integrated into coreFORCE but we now give you the ability to use the library of 7,865 icons directly in the (still horribly named) WYSIWYG editor!


What is FontAwesome? Well, FontAwesome is a library of professionally designed, pixel-perfect icons and symbols that you can use in your websites. 

Start taking a look today!



improvement exciting! Add Notes to Completed Orders

You can now add notes to a completed order without having to reopen the order. This is especially important for dealers who have automatic notifications when an order is marked completed!



 new feature exciting! Event Registration for Another Person

If you're using the eventregistration.php page for your events and classes, there is now an option for you to register another person for this event. This will not be an option if you are using the product details page for your events and classes.



improvement Product Listing Report Now Includes MAP

To run this report, go to Products -> Products -> Product Listing



new featureexciting! GunBroker Tax Report!

It was brought up to us that GunBroker cannot and will not generate a sales tax report... 🤦‍♂️🤦‍♂️ 🤦‍♂️ 🤦‍♂️ 🤦‍♂️ 🤦‍♂️ ... So we did it! 

To run this report go to Orders -> GunBroker -> Tax Report.


Okay, but seriously @GunBroker, you should REALLY add this report on your end as well!



new feature important Fixed Tax Amounts

You can now set fixed tax amounts for any products or for products in departments. This was needed for Illinois, where there is a flat $25 tax plus a percentage on firearms.

You can change this in Orders -> Settings -> State Tax Rates.




improvement Reservation Confirmation Page Now Includes Tax When Applicable

....

Enough said! 🎈 



new feature EasyPost Signature Preference

The EasyPost Create Label dialog will check "Signature required" if the shipment is being sent to an FFL.  To make "Adult Signature Required" checked by default, add the department codes you want to require an adult signature here in a comma-separated list.


This can be set up in Orders -> Setup in the EasyPost tab.


new feature HazMat support for EasyPost

The EasyPost Create Label dialog will give you a dropdown list of the various HazMat options. 

This can be set up in Orders -> Setup in the EasyPost tab.


new feature  You can add an Inventory Alert to the list of orders in the Order Dashboard. 

Did you know you can modify the column headers in the Orders Dashboard? If you select Actions -> Preferences you can actually select a LOT of different potential column headers! Our newest addition allows you to see inventory alerts for when orders contain products that are low on inventory!

What does it look like in action?




 



improvement Contact CSV Import Now Verifies Addresses

While this is GREAT for verifying that your data is clean, this also makes it possible to accurately parse addresses that aren’t broken out.  So, instead of having separate fields for Address1, city, state, and postal code, you can now just have a single full_address field, and coreFORCE will figure it out. This is especially useful for our new clients coming from AmmoReady. 

Please note that we do pay for those address lookups though, so if you are wanting to import thousands of addresses, we might have to charge a data import fee. 



improvement Add Location in Event Maintenance List View


improvement Added Aria Labels to login forms

This is mainly used for ADA compliance, and something we'll implement on our end 😁 


improvement Minor Code Structural Enhancements

These simply include miscellaneous behind-the-scenes structural enhancements. These types of changes generally just help the overall speed or efficiency of certain functions.

  • Orders Dashboard
  • Order Shipments
  • EasyPost Integration
  • Client Preferences
  • API updates
  • Images
  • Template Maintenance
  • GunBroker
  • Product Reviews
  • Product Manufacturers

bug fixes Miscellaneous Bug Fixes

  • Fixed a minor issue regarding tax on shipping
  • Fixed a minor contact ID bug
  • Product Listing Report - MAP communication
  • Event Calendar - display priority
  • Fixed 2 minor functions causing system lockup
  • Fixed issue with minified code
  • Fixed minor issue with updating UPC
  • Fixed Issue with updating List Prices


tip Don't wash your Coreware mug in the dishwasher!

We heard from one of our customers that the label can come off in the dishwasher 😥 



🎉Happy Cinco De Mayo - Lets Celebrate🎉

tip In the spirit of the day we wanted to share with you a little tidbit about coreSTORE. Did you know that coreSTORE is available in 12 different languages? INCLUDING SPANISH???



And you can set each employee to run the system in their preferred language, just hop over to the employee management screen and scroll to where it says language to select the language of choice (or as they say in Spanish - Idioma). We can't guarantee complete accuracy nor do we have everything translated but it's a good start towards our future global expansion 😁!

I know what you are thinking...Is this it Ezra????? Are you grasping at straws to come up with some news? ABSOLUTELY NOT, there is a lot more! 

Click the READ MORE  link below to see what else is new!



Delivery Screen

new feature Edit sale button will now take you the actual Edit Sale screen rather than bringing up the transaction in the sales screen. You can still click on the order number to bring up the sales screen.


WORK ORDERS

new feature You can now easily drag images in the work order screen as well as take a picture directly in the screen.


improvement Work order images are now stored to the database rather than the file system, this is to enable better load balancing of coreSTORE.



Memberships & Subscriptions

If memberships don't apply to you, just keep scrolling, there are more updates below!

We integrated membership and subscription selling from coreFORCE into coreSTORE. For any of you who run a range, or any other type of business that requires recurring billing/subscriptions you can now sell classes AND memberships right from the register and we truly apologize for how long it took us to get the membership integration done.   

For those of you not in the know, our ECommerce platform coreFORCE has all the functionality for handling recurring membership billing, membership management, online range scheduling, class management and registrations, online waivers and a whole lot more. If you would like to learn more or see a full demo of coreFORCE just send a ticket or email sales@coreware.com..  

Lets start by showing a screen show of how an existing member's information is displayed on the sales screen.  I don't think I really needed the arrow to point it out. One important tip - if you see the ... make sure to click it if this person has more than one membership.


Next lets talk about selling memberships.  Just a few quick steps to enable this feature.  In the Store Configuration make sure to check the option "Sell subscriptions/memberships".


You can also change the button caption. Once you check the option you will see a new button in the button grid that is displayed on the sale screen:



improvement Quick Scan Icon More Visible

You may not even know that you can quickly scan multiple serial numbers at once in the receiving and sales screen, so we decided to try and make it more obvious.  Look for the orange icon with the bar code symbol.  Click it and watch the magic happen.



exciting!Android App Update 


Yes we have an app and even more exciting we have completely revamped the app and it's better than ever.  Just to mention a few highlights:

  • Easier and quicker setup. Just enter your coreSTORE subdomain and start using the app.


  • Set the app to automatically load the sale screen (open sale view)
  • Set the app to automatically open the customer facing display
  • Choose to open the cash drawer for cash and check payment types only
  • New toolbar displayed on every screen with shortcuts to scan, print, go home and back a screen.


  • Print receipts from your Android device.  Make sure you are using a Star Micronics printer and also make sure you install the Star Micronics PASSPRNT app (click the icon to install the app).    

Once you install PASSPRNT, you can run it on your device and make sure you can connect to your receipt printer.   

important PASSPRNT supports the following Star Micronics printers:

For more information on PASSPRNT please click here.

To install coreSTORE for Android simply click the icon below or find us directly on the Google Play Store.  


Miscellaneous

improvement Improved error messaging.

fix API was not returning sales that had a 100% discount.

fix The only suspended sale type showing in the Item Summary Report when Hide From Reports is unselected was Layaways



Bound Book/4473/3310 Updates


new feature Added ability to manually generate a 3310 from the 4473 Action menu (choose 'Create 3310 from 4473...' next to a completed 4473)


new feature  Added automatic filtering of the records in Manage 4473 based on the current Location, so only the locations 4473's will be displayed instead of showing all 4473's.

new feature Added version number to the download link for the NICS extension in Manage 4473_2020 page to make it easier to compare the installed vs. last released versions. 

new feature  Added custom 3310 Continuation Form to handle more than 6 firearms on a 3310.    

improvement On Section B if you had "NO" picked for 21.I.1, it was still expecting you to pick something from 21.I.2 (now it just disables 21.I.2 if you set 21.I.1 to "NO"). 

improvement  'Country of Citizenship' on LEEP was showing the country *name* not the country *code*.

improvement Removed dependency on having linked 4473 record to reduce/eliminate issues of 3310 not being generated. 

fix Fixed several issues related to 3310 generation.     

fix Fixed bug where person ID wasn't being correctly retrieved in certain circumstances.

fix When All Caps was turned on in Store Config and choosing to overwrite customer data in Section E could cause the Gender of the customer to flip to Non-Binary.

fix All Caps setting in Store Config was not being honored for the 3310 form or the generated PDF.    

fix 3310s weren't being generated if the customer was filling out 4473s by hand.

fix When the disposed date is not manually filling out, the inventory is not updating at all even when the user selected Yes to updating inventory on the pop-up. 

Full Steam Ahead!

announcement  exciting! coreCLEAR IS A GO!

If you'd like a quick overview of some of the things you can expect, make sure to check out this video!

And if you'd like to see the full webinar on this, make sure to click the link below

coreCLEAR Webinar



improvement exciting! Speaking of coreCLEAR... Are you Hesitant About Switching Merchant Providers?

We now have the ability to import saved accounts from a different merchant provider, including updating any recurring transactions to use the new merchant provider.  This allows us to perform an nearly seamless migration to coreCLEAR from other merchant gateways.



improvement Orders Dashboard Updates!

1) On the Order Dashboard, if the billing address is a long distance from the shipping address, the billing address will now be highlighted with a warning showing the distance.  This should help catch potentially fraudulent orders. 

2) On the Order Dashboard, there is now a count of the total quantity of items ordered (less deleted items) and the total quantity of items shipped (less secondary shipments).  This will help ensure that no products are missed when fulfilling large orders.




improvement Reservation Confirmation Page Update

If you've worked with online scheduling, you may know this as the page running the script: reservefacility.php.

This page now includes a business name field, and if the customer is not logged in, there will also be a phone number field. This allows a bit more flexibility to this page, especially if you'd like to use it for scheduling appointments whereas it has traditionally been used for events and facility reservations.



improvement Contact Subscription - Notes Field

Contact Subscription records now have a notes field to allow staff to record the reason why a subscription was paused or cancelled. 

This reason will show in the subscription report. 


 




Wait, did you say coreCLEAR?!

exciting! You heard us right! Introducing coreCLEAR!

coreCLEAR is our newest offering in the Coreware product line up and it's one you should be excited about! coreCLEAR is our very own simple and CLEAR merchant processor!

coreCLEAR supports all card types, all ways – swipe cards, chip cards and mobile wallets. Fast payment processing with Next Day Funding and best of all, we’ve got transparent pricing with NO hidden fees! 

new video Watch our video to hear why this is important and why this is a PERFECT option for you!


Register for the Webinar HERE

We'll be releasing more videos in coming days to give you a better idea of what to expect in the webinar and how coreCLEAR can help YOU!



new feature Order History Now Shows Shipping Method

A logged in user can now go into My Account to see the shipping method used on their order. This will hide the shipping address for pickup orders and virtual products.




improvement User Substitution Fields for Templates

We now have a better way to to display names, email addresses, physical addresses, and more directly in the website template itself. This could be useful for many different things, such as if you'd like the customer's address to be displayed somewhere on a page. 

important Please note: incorrectly changing your site template can make your entire site unusable.  If you have any doubts about how to change your site template safely, submit a help desk ticket and we will be happy to assist you.

For the developers out there, some of the substitution values include:

  • %userDisplayName%
  • %email_address%
  • %contact_id%
  • %city%
  • %state%


bug fixes Shooting Sports Catalog Maintenance

We added code to ensure that our shooting sports catalog stays clean in the rare event that a distributor feed includes a placeholder UPC code.

 

Order Up!

Order Status

new video tip At Coreware, we are always seeking to unify and simplify the way that you do business! Well, Utilizing Order Status is a fantastic way to take better control of your orders dashboard! Watch this video to learn how to set them!

You can also read a Knowledge Base article about this here.

improvement new feature This week's new feature brings you the ability to resend an order status email after a certain amount of days have passed. This email will resend until the order status of the order is changed. Set this value to zero to ignore. 



new feature Order Sources 

Order sources allow you to see the source of an order in the orders dashboard. These are automatically created in the code if they don't exist already and are currently only utilized for GunBroker.

The sources are applied automatically. We look at the data we get from GunBroker and see if GunBroker shows a sales tax total. If there is a sales tax total, then we use the source "GunBroker with taxes collected," and mark the order as tax-exempt in coreFORCE. 

If there is no sales tax total from Gun Broker we just use the normal source "GunBroker" and collect tax in coreFORCE.



Miscellaneous improvements 

Added error message for the customer when inventory quantities change. It could be because you added it to their cart a long time ago and came back and tried to check out, or it could be that since they added it to their cart, someone else purchased the last one.

  • Some items are no longer available or not available in the quantities selected. Quantities have been adjusted.

The infusionsoft integration will now keep event registrants in sync even when changes are made via the backend.

The text “In-store purchase only” on the Add to Cart button can now be customized via fragment.  

Updates to Wysiwyg editor and content builder



bug fixes 

  • Minor captcha related bug fixed.
  • Image library background communication fixes.

Did You Say Free Stuff?!


exciting! giveaway announcement coreFFL Webinar!

Okay, so we all know nothing is TRULY free, but if you join us for our coreFFL webinar on April 7th you'll have a chance to win a FREE wireless Teemi scanner!

Win Me!

Who might be interested in this webinar? Well, coreFFL is like a snapshot into the more fully-featured coreSTORE so if you're a coreFORCE user who hasn't yet jumped on board to coreSTORE, coreFFL is a GREAT place to start, offering you unlimited bound books, E4473s, and kiosks

This allows you to separate your work orders from your class 3 items from your other guns so you don't have one jumbled bound book. Additionally, having kiosks where your customers can fill out their 4473s means you get to spend more time interacting with customers and making sales!


Register Here




tip Simple Page Edits

Not all who don't write HTML are lost... Is that how the saying goes? 

Did you know that making simple edits to emails, pages, etc. in coreFORCE doesn't always require knowledge of HTML? You can actually make simple edits using our Wysiwyg editor (say that 10 times fast!)

Simply click the square box in the bottom right corner to open that up! OR you can alt+click (Windows) or option+click (Mac) to open up an editor like you'll find in product maintenance which will display your email or page as written in HTML.

Open Separate Wysiwyg Editor 


Open Wysiwyg Editor (like a word processor)


If you'd like to read more about how to use this and what it looks like, make sure to check out the article on our Knowledge Base! Your one-stop-shop to instant help at any time of the day! 


Simple Page Edits using Wysiwyg!


And if any of you were wondering (because I certainly was): 

Wysiwyg stands for "What you see is what you get" 😁 (Yes, it's a terrible acronym).



improvement Orders Report

Payment method is now a multi-select in the orders report so you can include or exclude any combination of payment methods.



improvement tip Help Desk Changes

  • Forwarded emails can now make it into the Help Desk.

Added a "Mark as Spam" option for tickets. Please note that the ticket has to be open and no notes added yet for this to work. Additionally, users will need access to the Help Desk Ignore Email Maintenance Page as all this option does is add the email on the ticket to the ignore list. 

We also added preferences to control which email headers and keywords will be ignored by the parser. There are a few options ignored by default. This can be set in Manage Client Preferences under "Help Desk Allow Email Headers" and "Help Desk Allow Email Message". Clicking on the blue "more information" icon will provide more information about how to add these. 

The default ignore list options are ignored because they could create email loops. Use this setting with caution. 


 



bug fixes Miscellaneous Bug Fixes


  • Fixed a bug that was allowing in-stock notifications to be sent even if the inventory was already set aside for an open order.
  • Fixed a bug which left old data in the state shipping restrictions for products. Out of date restrictions are now deleted during import. 
  • Bug fixes to merge products, merge categories, and merge facets.

Another Week Another Update!

improvement bug fixes 

The weeks are moving fast and so are your websites!

This week brings with it some behind-the-scenes efficiency updates, tweaks, and a few light bug fixes in an effort to make YOUR systems run as smoothly and quickly as possible.

Having said that, we recognize that efficiency updates aren't always "exciting" so we're also bringing you a new GunBroker feature this week, requested by one of your fellow GunBroker users!

new feature  Delete GunBroker Listings

You now have the ability to delete GunBroker listings (Orders -> GunBroker -> Listings). This offers you a way to clean up some of your listings. Simply select the check box next to the items you'd like to delete and click the "Delete Selected Products" button:


Please be aware that this does NOT delete the listing from GunBroker. This ONLY removes them from your coreFORCE listings.



new video tipNEW VIDEO! MAP Round 2!

We decided that you really can't have too many resources when it comes to learning more about coreFORCE and how to use it so following up with our updated Knowledge Base article on MAP Pricing from last week, we also updated our MAP video. If you either missed last week's What's New or would rather watch a video than read an article, you can check out our new video here. 

And make sure to SUBSCRIBE so you don't miss any of our exciting updates or our new E-Com 101 series 🎬 Coming Soon 🎥 




fix Complex Forms

We've been adding in a lot of functionality for forms recently, and as we added complexity, we noticed that some of the more complex forms, especially forms with "panels" that hide and show based on "next" and "previous" buttons, were not displaying properly in the backend. 

There is now an option to tag a form as "complex" where it will simply display the data in the back-end rather than display it as displayed to the public. This will be set in form definitions in the control tab: form_definition, complex_form, true:



announcement giveaway exciting! Introducing coreFFL!

Are you a coreFORCE user that's been hesitant about jumping into coreSTORE as well? Well, did you know coreSTORE also includes our industry-leading electronic bound book solution? If you've wanted to dip your feet in the water, we're now offering the bound book solution as a standalone product. Did we mention this product also includes UNLIMITED 4473 kiosk stations?! 

In fact, coreFFL gives you Unlimited Bound Books, Unlimited Records, Unlimited Kiosks, Unlimited Stations, and the same FANATICAL 24/7 Support! We will be holding a webinar on April 7th to introduce you to coreFFL. Join this webinar for your chance to win a TEEMI Bluetooth Scanner! Register below!


 Webinar Signup


MAP, ZAIUS, and YouTube OH MY!



announcement MAP Violations! Everyone's favorite subject! 

But really, NO one likes MAP Violations... Not you, not the distributors and manufacturers, and not us

As consumers flock eCommerce, distributors and manufacturers want to be sure that their brand's image remains protected and as such, MAP violation monitoring technology has stepped up in recent years. TrackStreet, for example, is a major bot that checks MAP compliance for manufacturers. This bot apparently has the intelligence to add the products to cart and check the in-cart price. This is just one of the solutions out there for distributors and manufacturers.

Learn more about Web Bots Here

As a software company, all of the data in our Shooting Sports Catalog comes straight from distributors and manufacturers. We are by no means responsible for the accuracy of this data. Regardless, we take pride in the services we offer and we do have in-house resources that constantly work on our catalog data and we do our best to keep information accurate. 

Meet the Team Speaking of in-house resources, meet Zach! Our full time Product Knowledge Specialist! Zach has been working for Coreware for almost 2 years and fully understands the ins-and-outs of product pricing and catalog data. Additionally, Zach has recently gained some SERIOUS traction in the world of Pro Football YouTube channels so make sure to check him out and SUBSCRIBE @ Football FACTS for Fanatics!

exciting! Speaking of YouTube, be sure to SUBSCRIBE to our YouTube Channel for all the latest webinars and updates in the world of POS, Ecommerce, and everything in between.  We’ll soon be starting a bi-monthly YouTube series called “E-Com 101” in which we’ll give you insights into the world of online sales with some tips and tricks thrown in.

important As a dealer, the burden of MAP ultimately falls on you and you alone are entirely responsible for following all rules and regulations laid out by your distributors and manufacturers. 

Of course, as a software company, it is important that we provide you with all of the tools you need to follow these rules and regulations. 

tip One of the best ways to do this is to go into Products -> Taxonomy -> Manufacturers and set your MAP policy per the manufacturer's requirements.

These are some of the options for MAP policies that we have added based on your requests over the last two years:

  • [None] - default MAP behavior: MAP price is displayed with a button that says "Add to cart for best price"
  • Strict MAP - as in the video, email for best price (customers can also skip the Email for quote and just add to cart at the MAP price)
  • Strict MAP with code - same as email for price, except the customer gets a unique promotional code they have to enter at checkout.  This is to satisfy manufacturers who require the discount to be applied at the final stage of checkout.
  • Call for price - the only way to get the real price is to call you.
  • MAP is minimum price - The minimum price the dealer can sell at is the MAP price.  No further discounts offered.
  • Ignore MAP - sell the product based on the pricing structure without regard to MAP at all.  Only use this if you are sure that this is ok with the manufacturer.

If there is ever a conflict between what's in our Shooting Sports Catalog and the dealer's Product Catalog, the system will use the HIGHER of the two MAPs to help reduce the risk of MAP violations.

important Quick Steps to MAP Violation Resolution

  1. Immediately fix the MAP price of the item in question.
  2. Optionally, deactivate the manufacturer till the corrections are made by selecting that manufacturer as "inactive".
  3. Contact the distributor that has the wrong price.
  4. Submit a Help Desk Ticket with specific details.


important FINAL NOTICE

If this is your final notice, you need to make sure to set the manufacturer as inactive so you don't get terminated. If you do get terminated, there’s little we can do, but most manufacturers are understanding and will work with dealers so long as the issues are resolved.  Maybe add those manufacturers to your Christmas card list.  It’s good to maintain good open channels of communication with manufacturers.  They may even send you a little swag to display in your store!

You will need to contact the manufacturer and/or distributor to explain the circumstances. 


Need more information or help on setting this up?

If you'd like to read more, we have some additional information in this Knowledge Base article:

Setting up MAP Pricing and Resolving Violations




exciting! new video tip Zaius Integration for coreFORCE

Have you ever wondered how the Amazons and Wal-Marts of the world seem to send you emails containing products you are interested in? It's simple. They pick up the breadcrumbs you leave on their site and build a customer profile based upon your habits while you are browsing. That's the secret to their success. Your customers leave the same breadcrumbs when they visit your site. Why not take that data and give your customers what they want? Zaius can help you do just that.

Watch the webinar for a brief description of how Zaius can help you dominate the E-Commerce Battlefield in 2021.   

If you're interested in this service, be sure and shoot us an email at sales@coreware.com.




new featureexciting! Pay Invoices Without Logging In

Your customers no longer have to log in in order to pay an invoice! Instead, all they need is a direct link that links to their unique contact ID.

The contact who OWES payment on the invoice(s) does not have to have a user account any longer. They can get to this page and make a payment without having a user account.

 If you go to the invoice maintenance page, you will see a link for the contact to use. The link structure is: 


https://www.domainname.com/invoice-payment?code=xxxxxxxxxxxxxxx 

  1. "invoice-payment" is the link to the client's invoice payment page. 
  2. xxxxxxxxxxxxxx is the contact's hash code. This is the contact who needs to pay the invoice. 

There is a hash code (labeled contact code) assigned to every contact in the system. The code can be seen in the Summary tab of the Contact Maintenance page.


This is the page your customer will see:




improvement Shipping Costs Added to Orders Report

The Orders report will now display shipping costs as a column




new feature exciting! Taxes on Shipping

In Orders -> Setup, you now have the option to Charge Tax on shipping. This will be charged based on the customer's address.


new feature tip Help Desk Type Filter

You can now filter by Help Desk Type! To access this, go to your Help Desk and click Filters. 

Drag the Help Desk Type that you'd like to filter by to the box on the right:



improvement exciting! Event Tab in Contact Record

You can now see which events a customer has registered for directly from their contact record in the Events Tab!



new feature FFL EZ Check

There is now a button from the Orders Dashboard, once an FFL Dealer has been selected, to look up the entered FFL. This will tell you whether the FFL is still valid or not.



new feature Fraud Protection Checks

We now have 2 links in the Orders Dashboard where you can do a reverse address lookup and get a whitepages listing for the contact who placed the order. These are useful for verifying the identify of the customer.








Happy Hump Day

Customers

new feature You can now search for duplicate customers by email address or name.

Suppliers

new feature Similar to the customers merge function, we have now added the ability to merge suppliers in the event that you have duplicates.


Label Printing

improvement Two new replacement fields added: {items.type_name} and {items.manufacturer_name} .  This will assist your favorite chief label maker to improve your labels even more.


Delivery Screen

new feature Added navigation links to the delivery detail screen to easily move between orders.

new feature Added the ability to specify the serial numbers of an item when creating a shipment.  This will allow completing orders without having to access them in the sales screen.


new feature When all items are being shipped in the order, a prompt will be displayed asking the user if they want to mark the order complete.

fix Fixed an issue when importing internet orders and the UPC was missing.

fix Fixed a bug that at times was causing inventory to be reduced twice when creating a shipment.


Bound Book & 4473 

improvement In Manage 4473, the Section D/E buttons will enable or disable based on a new set of criteria after Section C has been completed.

  • If 4437 Date is today and NICS status = PROCEED:
    D = enabled, E = enabled
  • 4473 Date before today OR NICS status = DELAYED AND Section D has not been signed yet:     
    D = enabled, E = disabled     
  • 4473 Date before today OR NICS status = DELAYED AND Section D has just been signed -- (this is possible if the FFL got the customer signature first before changing the NICS status):
    D = enabled, E = enabled   
    

improvement 4473 Kiosk - When kiosk page opens, focus on the code entry field.

new feature In Store Config there are two new configuration options in the Bound Book section that will allow you to disable the requirement at the kiosk of entering an email address and phone number. Dean, we hope we made your day.


fix Fixed duplicate customer/person bugs   

fix Fixed bug where reopening Section B would not show the phone number formatted properly.

And if you've scrolled this far (and lets face it today this was not very far), we might as well lighten the mood.  Hope you all have a wonderful day!




Quick but IMPORTANT Upate

exciting! new feature Order Notifications via SMS or Email!

Access the statuses directly from the Deliveries screen:

Once there you can now set the color of the status and the notification rules.  You can also add your own statuses.


exciting! new feature View the items ordered directly on the main delivery screen without having to open the order!


new feature Added an option under Column Configuration in Detailed Inventory Report and Summary Inventory Report to show the item's tags in the report.

improvement The save button in the Delivery Screen now floats, so you don't have to scroll down forever to see it.


fix Fixed the issue for coreFORCE users where the item name was getting cut off if it had a double quote in the name.

fix Receipt for a sale with no customer associated to the sale was showing a previous transaction's customer.

fix When using a customer facing display, if the customer signed the display the signature was not showing on the receipt.

HOLD THE PRESSES - WE CAN HAVE A CUSTOMER FACING DISPLAY???????

Absolutely, you can use a tablet or computer as a customer facing display.  And here is a good article explaining how to set it up and how it works.

https://help.coreware.com/help-center-search?i=15477

fix Corrected the spelling error in the bound book report.  Thank you Dayna with Armed Concepts for catching that very subtle spelling error.


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