To many, it might not mean much.
To us, it means more than you know.
Thank you for your service.
coreFORCE new features exciting!
Okay, we know we've been a bit MIA on the coreFORCE updates; MIA, but not AWOL. Our team has been hard at work the last few months to bring you HUGE system performance improvements, feature requests, and all sorts of other goodies (just in time for Halloween 🎃 and the holiday season).
To begin, I think it is worth mentioning that while we were experiencing some server issues a few weeks ago, we dug down and used this as an opportunity to do some key enhancements to improve things such as backend maintenance speeds, overall system stability, and laying the groundwork for future exciting updates. We are confident that we came out of the other side of this stronger and more resilient than ever.
We cannot express how much we appreciate every single one of you. We know that our success is completely dependent on YOUR success and we sincerely want you to succeed and use our software to help you crush your goals.
To help you with these goals, it is important that we update you on some of the things we've been doing so you have as many tools to succeed as possible. After all, it's difficult to use tools 🔨 when you don't even know they exist!
Soooo What's New? new features
📢 MAP UPDATES 📢
As a data aggregator, and not a distributor, we have decided to primarily update MAP prices from distributors that we trust in a ranked order. As we have reviewed MAP, we have determined that MAP prices are a mess because of dirty data from only a few of the distributors.
After some careful investigation by our team, we have determined which distributors appear to be the best and most consistent sources of keeping MAP up to date. These distributors will have precedence over others where there are conflicts. We will still use MAP pricing from a distributor if the distributor is the only one to carry that product.
A major caveat of this, is that we will be much more reliant on distributors to fix MAP prices when the prices are incorrect. However, Manufacturer MAP uploads and Client changes to MAP now "stick" for 6 months before being overwritten by distributor MAP prices. This should give the distributors time to properly update those. Formerly, updates to MAP were relatively permanent until they were updated again.
As a dealer, you are ultimately responsible for staying up to date on all MAP policies. There are things you can do to work around the MAP price being wrong, thereby preventing yourself from being placed on a do not sell list. Some options include setting different MAP policies in the manufacturer record, setting a minimum sale price on the products in question, or marking the manufacturer record as "Cannot Sell" (hides the product and removes the product from the site map until the corrections have been made).
If you have any questions, please feel free to submit a ticket at help.coreware.com.
exciting! new feature Add Multiple of the Same Product with DIFFERENT addons!
This is an exciting release that has been requested by several of our dealers!
When orders come in for the same product with different addons, these will be split up as different line items in the orders dashboard with the addons listed directly below the item description.
Note that enabling this feature WILL require changes by Coreware staff to your template. If this is a feature you would like to enable, please let us know with a ticket at help.coreware.com.
improvement Reordering products (Buy Now from customer's Order History Page) now works with all Product Addons.
improvement Extra Data Added to Orders Income Report:
Example Demo Store Test Data
new feature FFL's can now receive a separate email (instead of a copy of the confirmation email) when orders are placed to be picked up at their store
The default functionality is that the FFL will not receive an email. There has always been a way to send a copy of the confirmation email. The benefit of this email, instead, is that it does not need to include the price that you sold it for.
To create this email, you will need to create an email (Contacts > Email > Emails) with the code "RETAIL_STORE_ORDER_CONFIRMATION_FOR_FFL"
new feature Restrict Shipping Charge to Postal Codes
You can now restrict your shipping charges by postal codes.
To do this, you will still select "United States" and then the corresponding postal code(s) that this shipping charge will be for.
In the following example, these are all Colorado postal codes. If I were to add another line that said "United States" and then had "Colorado" selected for the state with NO postal codes on that line, this shipping charge would still apply to all of Colorado as this would override the specified postal codes:
New Shipping Dialogue new feature
There is now a gear icon to the right of the "Create Shipment" button where all of the options for creating shipments have been condensed into a single dialogue box. You can choose to automatically open this dialogue whenever you are creating a shipment if you would like to.
new feature Contact Identifiers can now include an image of the ID
With this, you can make it easier to users to upload their military IDs, Driver's License, etc. directly via their My Account pages. Need to check their ID for validity? Simply go to the contact record (Contacts > Contacts), go to the details tab, and scroll to the bottom where you can see all of the custom contact identifiers.
These images are not being sent to coreSTORE via our contact identifier integration at this point in time.
But really, you can upload any image (or gif if you feel inclined). That part isn't a joke 😉.
Gunbroker Product Listing now has a button to show past Gunbroker orders for that product NEW FEATURE
This was requested by several Gunbroker users. This should help you see at a glance some of your more popular Gunbroker sellers and also help you manage what products are going where.
Product that are tagged as "Make Offer" can now have an auto accept and auto reject price improvement
First, you will need to create the product tag if you have not already. There is a preset value for this, to make things easier:
Curio & Relic (C&R) License is now supported new feature
Extra Information - https://www.atf.gov/firearms/curios-relics
Having this license will mean that the customer can have C&R products shipped directly to their house instead of to an FFL.
Setting it Up
1) In order to properly categorize and list these products, you will want to create a product category to place these items in. It may be good to add a detailed description to the product category so that customers will know that there are restrictions on these items.
2) You will also need to create a Custom Field for the license expiration date for customers with this license and create a contact category for these customers (contacts > settings > categories). You will need to add the date to the customer's contact record after verifying their license and tag the customer with the contact category.
3) Finally, and perhaps most importantly, you will need to create a product tag with the code "CR_REQUIRED." This product tag works exactly like FFL_REQUIRED. Typically, C&R products would have both of these product tags.
Detailed Overview and Summary
In order for a user to purchase C&R product without needing to send them to an FFL dealer, they need to have a valid C&R License on file. The dealer indicates this by putting the user into a Contact Category with code "CR_LICENSE_ON_FILE" AND setting a Contact Custom field with code CR_LICENSE_ON_FILE_EXPIRATION_DATE to a date in the future. If NO date is set, or the date is prior to today or the user does not have the contact category on their contact, they will have to choose an FFL.
If they meet ALL those conditions, it means they have a valid C&R License on file and if their cart ONLY has C&R products, NO class 3 or FFL required products, they have have the order shipped to their house
You will likely want to add this product category to the "Firearms" department.
Setting the Data for the Contact
You will set the expiration date custom field in the contact record under the "Custom" tab.
If you're still reading this, I would say that makes you a detailed individual and we want YOUR detailed feedback!
Did you know that coreFORCE has its own forum for Feature Requests at help.coreware.com? Simply follow this link to let us know about any improvements to the system that would make this platform even better!
We will generally give more weight to feature requests that have a lot of interaction and interest from other dealers, so if you see something you agree with, make sure you are "liking" it and adding a comment about how that feature request would help you operate your business more effectively.