announcement  exciting! coreCLEAR IS A GO!

If you'd like a quick overview of some of the things you can expect, make sure to check out this video!

And if you'd like to see the full webinar on this, make sure to click the link below. 

coreCLEAR Webinar

improvement exciting! Speaking of coreCLEAR... Are you Hesitant About Switching Merchant Providers?

We now have the ability to import saved accounts from a different merchant provider, including updating any recurring transactions to use the new merchant provider.  This allows us to perform an nearly seamless migration to coreCLEAR from other merchant gateways.

improvement Orders Dashboard Updates!

1) On the Order Dashboard, if the billing address is a long distance from the shipping address, the billing address will now be highlighted with a warning showing the distance.  This should help catch potentially fraudulent orders. 

2) On the Order Dashboard, there is now a count of the total quantity of items ordered (less deleted items) and the total quantity of items shipped (less secondary shipments).  This will help ensure that no products are missed when fulfilling large orders.

improvement Reservation Confirmation Page Update

If you've worked with online scheduling, you may know this as the page running the script: reservefacility.php.

This page now includes a business name field, and if the customer is not logged in, there will also be a phone number field. This allows a bit more flexibility to this page, especially if you'd like to use it for scheduling appointments whereas it has traditionally been used for events and facility reservations.

improvement Contact Subscription - Notes Field

Contact Subscription records now have a notes field to allow staff to record the reason why a subscription was paused or cancelled. 

This reason will show in the subscription report. 

improvement When deleting a sale containing a gift card, the gift card balance will now be updated properly (including on your website).

improvement The last 4 digits of the credit card will be displayed in the Payment Details report when using the "manual card" option.

improvement Added more detailed error messages on the receiving screen when importing products from the website.  This should help clarify why an item can't be added.

fix Tip screen will show up properly on the customer display.  There was an issue with it not showing the correct tip calculations.

fix There was a way to enter a serial number twice on a sale, this has been corrected.

exciting! Webinar - Clearing The Confusion of Merchant Processing

We are hosting a webinar tomorrow at 1:00PM, it will be a discussion about merchant processing or what I like to refer to as the GIANT ONION🧅!   I can't promise total clarity because even after 20+ years of dealing with merchant processing,  I'm still confused myself but we will help reduce some of the confusion by explaining all of the layers involved with merchant processing, some of the terminology, and things you should look for and be aware of.

GIVEAWAY

We are giving away a VP8300 Card Reader along with a Lenovo Tabet and Stand which you can use as a customer-facing display.  You must attend the webinar to be eligible for the giveaway.

Register for the Webinar HERE

NEW VIDEO Watch our video on coreCLEAR and make sure to subscribe to our Youtube channel while you are there.

exciting! You heard us right! Introducing coreCLEAR!

coreCLEAR is our newest offering in the Coreware product line up and it's one you should be excited about! coreCLEAR is our very own simple and CLEAR merchant processor!

coreCLEAR supports all card types, all ways – swipe cards, chip cards and mobile wallets. Fast payment processing with Next Day Funding and best of all, we’ve got transparent pricing with NO hidden fees! 

new video Watch our video to hear why this is important and why this is a PERFECT option for you!

Register for the Webinar HERE

We'll be releasing more videos in coming days to give you a better idea of what to expect in the webinar and how coreCLEAR can help YOU!

new feature Order History Now Shows Shipping Method

A logged in user can now go into My Account to see the shipping method used on their order. This will hide the shipping address for pickup orders and virtual products.

improvement User Substitution Fields for Templates

We now have a better way to to display names, email addresses, physical addresses, and more directly in the website template itself. This could be useful for many different things, such as if you'd like the customer's address to be displayed somewhere on a page. 

important Please note: incorrectly changing your site template can make your entire site unusable.  If you have any doubts about how to change your site template safely, submit a help desk ticket and we will be happy to assist you.

For the developers out there, some of the substitution values include:

• %userDisplayName%
• %email_address%
• %contact_id%
• %city%
• %state%

bug fixes Shooting Sports Catalog Maintenance

We added code to ensure that our shooting sports catalog stays clean in the rare event that a distributor feed includes a placeholder UPC code.

I usually post our announcement at the same time we release the update, but this time we are 2 days behind on the announcement so some of you may have already seen a few of the exciting changes and enhancements.

Lets start out with this awesome photo.  I've been obsessing over finding the best hardware solutions for coreSTORE, both aesthetically and technically. At this point our local delivery drivers are tired of coming to the house which has been a daily occurrence bringing me tablets, wires, hubs, mounts, stands, printers, scanners and more.  The result is going to be an incredible selection of hardware that will elevate your experience with coreSTORE.

Work Orders

This update for work orders relates primarily to our FFL customers and it's exciting!  Our goal with all of our product offering is to help save you time, reduce errors and improve your productivity.  

new feature We have made it easier to track firearms being repaired that need to be sent out to a supplier/manufacturer.  The key is to setup at least two statuses in the Work Order status.  

The first status you should setup is to track items that are being sent out.  Make sure to check the box: Send to Supplier.

When you change the status of a work order to this status,  you will see a drop down box to select the supplier (or add a new one by clicking the button).  Once you select the supplier and hit Save, if the item under repair is a firearm the system will dispose the firearm for you to the supplier that you selected.

The second status you should setup is a status to track when the item is returned from the supplier.   When you change a work order to this status it will acquire the firearm back from the supplier and create the new acquisition record in the bound book.

You can also send out multiple items for repair to the same supplier in once step.

new feature In store config you can now enter a Work Order Policy.  This policy will be printed on the work order.

We offer a bundled rate or interchange plus pricing.  We can evaluate your existing statement quickly to help you understand the exact costs that you are spending on card processing, and we typically can save you a decent amount of money.

new feature If you are using coreCLEAR, you can now setup a register that allows you to enter credit cards manually.  This is very beneficial if you take orders over the phone and need to securely process a credit card transaction without having to enter the transaction separately on the gateway.  If you are interested in setting up a register for entering manual transactions simply submit a support ticket and we will get you setup.

fix Fixed the ability to store a credit card on file when using a USB based terminal.

Sale Screen - Collapse/Expand Detail

On the sales screen you can now collapse the item detail, this is beneficial when using a smaller screen especially a tablet.  There is also a new configuration option that lets you collapse the line item detail by default.

Tips

You may not know this but coreSTORE supports tips and we have now added the tip screen to the customer facing display.  

To setup your system to accept tips go to the Store Config search for the word Tips and you can enable tips in the system.

fix Boundbook will properly save action and barrel information.

Order Status

new video tip At Coreware, we are always seeking to unify and simplify the way that you do business! Well, Utilizing Order Status is a fantastic way to take better control of your orders dashboard! Watch this video to learn how to set them!

You can also read a Knowledge Base article about this here.

improvement new feature This week's new feature brings you the ability to resend an order status email after a certain amount of days have passed. This email will resend until the order status of the order is changed. Set this value to zero to ignore. 

new feature Order Sources 

Order sources allow you to see the source of an order in the orders dashboard. These are automatically created in the code if they don't exist already and are currently only utilized for GunBroker.

The sources are applied automatically. We look at the data we get from GunBroker and see if GunBroker shows a sales tax total. If there is a sales tax total, then we use the source "GunBroker with taxes collected," and mark the order as tax-exempt in coreFORCE. 

If there is no sales tax total from Gun Broker we just use the normal source "GunBroker" and collect tax in coreFORCE.

Miscellaneous improvements 

Added error message for the customer when inventory quantities change. It could be because you added it to their cart a long time ago and came back and tried to check out, or it could be that since they added it to their cart, someone else purchased the last one.

• Some items are no longer available or not available in the quantities selected. Quantities have been adjusted.

The infusionsoft integration will now keep event registrants in sync even when changes are made via the backend.

The text “In-store purchase only” on the Add to Cart button can now be customized via fragment.  

Updates to Wysiwyg editor and content builder

bug fixes 

• Minor captcha related bug fixed.
• Image library background communication fixes.

exciting! giveaway announcement coreFFL Webinar!

Okay, so we all know nothing is TRULY free, but if you join us for our coreFFL webinar on April 7th you'll have a chance to win a FREE wireless Teemi scanner!

Who might be interested in this webinar? Well, coreFFL is like a snapshot into the more fully-featured coreSTORE so if you're a coreFORCE user who hasn't yet jumped on board to coreSTORE, coreFFL is a GREAT place to start, offering you unlimited bound books, E4473s, and kiosks. 

This allows you to separate your work orders from your class 3 items from your other guns so you don't have one jumbled bound book. Additionally, having kiosks where your customers can fill out their 4473s means you get to spend more time interacting with customers and making sales!

Register Here

tip Simple Page Edits

Not all who don't write HTML are lost... Is that how the saying goes? 

Did you know that making simple edits to emails, pages, etc. in coreFORCE doesn't always require knowledge of HTML? You can actually make simple edits using our Wysiwyg editor (say that 10 times fast!) . 

Simply click the square box in the bottom right corner to open that up! OR you can alt+click (Windows) or option+click (Mac) to open up an editor like you'll find in product maintenance which will display your email or page as written in HTML.

Open Separate Wysiwyg Editor 

Open Wysiwyg Editor (like a word processor)

If you'd like to read more about how to use this and what it looks like, make sure to check out the article on our Knowledge Base! Your one-stop-shop to instant help at any time of the day! 

Simple Page Edits using Wysiwyg!

And if any of you were wondering (because I certainly was): 

Wysiwyg stands for "What you see is what you get" 😁 (Yes, it's a terrible acronym).

improvement Orders Report

Payment method is now a multi-select in the orders report so you can include or exclude any combination of payment methods.

improvement tip Help Desk Changes

• Forwarded emails can now make it into the Help Desk.

Added a "Mark as Spam" option for tickets. Please note that the ticket has to be open and no notes added yet for this to work. Additionally, users will need access to the Help Desk Ignore Email Maintenance Page as all this option does is add the email on the ticket to the ignore list. 

We also added preferences to control which email headers and keywords will be ignored by the parser. There are a few options ignored by default. This can be set in Manage Client Preferences under "Help Desk Allow Email Headers" and "Help Desk Allow Email Message". Clicking on the blue "more information" icon will provide more information about how to add these. 

The default ignore list options are ignored because they could create email loops. Use this setting with caution. 

bug fixes Miscellaneous Bug Fixes

• Fixed a bug that was allowing in-stock notifications to be sent even if the inventory was already set aside for an open order.
• Fixed a bug which left old data in the state shipping restrictions for products. Out of date restrictions are now deleted during import. 
• Bug fixes to merge products, merge categories, and merge facets.

Need more coreFFEINE? Just ask us in the comments and we will send you another bag for free (A FRESH ONE), PLEASE identify yourself, unless you are subscribed to this feed we have NO IDEA who you are.  So in general when you make a comment please let us know your name and what company you own/work for.

Items

There is a store configuration setting in the Sales section:

Do NOT Allow Items to be Sold Below Cost? 

When this option is set, you cannot sell an item below cost, which is a good thing...most of the time.  We added a  new option in the items screen that will allow you to override this option for specific items.  You will find this option in the Pricing Tab of the items screen, this option will ONLY be displayed if the store configuration option is checked.

Sales

improvement When deleting a sale transaction (obviously you want to avoid doing this but there are times this is necessary, the system will now prompt you and ask if you want to refund the credit card transaction in the event the transaction was paid with a credit card.

new feature Added a new security option that specifies whether the employee has the security right to edit the sale/payment date.

Deliveries

improvement When manually importing orders from your web site, you can now import a range of orders by using a dash to separate the starting order number and ending order number:

Work Orders

improvement Work order printout will now include the Estimated Date, Estimated Labor and Estimated Parts.

new feature Work Order Status Update

We added two fields to the work order status screen:

• Send to Supplier
• Receive from Supplier

For our FFL users, these two fields will be used in a very near future update to automatically dispose a firearm that is being repaired and needs to be sent back to the manufacturer or to another FFL for repair and/or improvement.  This will also be used to automatically acquire the firearm that is being returned by the supplier/manufacturer.

Customer Facing Display - We've Gone Vertical!

improvement We (and by we, I mean "I") have been obsessing over the customer display because it's so important for your customers to have the best experience.  After a wonderful visit with our friends at Mad Dog Armory we realized that the vertical orientated customer display would be so much better, so we fixed up some things and made sure that if you rotate your customer display everything just falls into place beautifully.   By turning it vertically you can see more items on the screen and in one of our upcoming updates you will be able to show banners at the bottom of the screen.

improvement No matter what orientation you are (vertical, horizontal or non oriented), we have increased the font sizes of the items section so your customers can easily read the display.

improvement The logo will now be displayed in a correct size.

Miscellaneous Improvements

improvement Added the register id to the locations screen which is helpful when setting up the mobile app on a tablet to act as a customer facing display.  Stay tuned for our updated mobile app.

General Fixes

fix Fixed some pricing issues when Price is % of Subtotal, Price is % of Previous Item were set to 0 (it will now treat them the same as if they were not set).

fix Fixed some issues with integration into coreFORCE.

fix Change Due field at times was not showing the correct amount.

fix Events/Classes from coreFORCE were being taxed even when the tax flag was turned off for events.  This has now been fixed.

fix On the sales screen when starting a new work order, the first item price is set to 0 - this is correct. HOWEVER, EVERY item entered after that was changing the price to 0 which was not correct. 

fix Fixed the Consigment Report to properly align the fields when outputting the report to PDF.

fix When cancelling out of editing a sale transaction, the subsequent sale transaction would result in the register id being blank which affected daily reporting, this issue has been fixed.

fix Fixed an issue when processing cards using the IDTech VP8300 and IDTECH VP3300 which was causing a secondary call to be made to the gateway.

Things That Make You Go - HMMMMM

Category Screen - Specify Attributes

You will now see in the Category screen a new field called Attributes, and you can actually enter a list of attributes to be associated with a category.  What purpose you may ask - well, we will reveal this in one of our next updates.  

Boundbook, 4473 and 3310

improvement Modified code for enabling/disabling Section D/E buttons to take into account an edge case where the D button could be enabled while the E button was disabled even if the customer signed Section B that same day (original code was getting the number of days between today and the creation date of the 4473; it should have looked at the certification date instead, which *could* be a different date than the 4473 creation (although rare)).

improvement Force regeneration of PDF when Section D or Section E signature is provided/changed (if necessary).

FIX Fixed bug where entering values in Q28 or Q29 of Section C was bringing up dialog requiring data to be input for Q27; this no longer happens and Section C is saved properly.

FIX Q19 was not showing the "Other Countries" on the PDF if the person was a citizen of multiple countries including the US.

FIX License information was not pushing back to the connected boundbook records if the license type was 'State ID' (it was only pushing back if the type was 'Driver's License'); it now pushes back State IDs.

FIX Section B/Q19 was not clearing out the "Other Countries" field in the DB if you set Other Country Citizenship to "NO" and submitted Section B.

FIX Changing the Place of Birth toggle and submitting Section B was not clearing out the City/State (if Country was picked) or Country popup (if City/State was entered).   

fix Fixed bug where Last Modified was not being set when Section D was being saved.

fix Fixed bug where the number in the green circle displayed in the Manage 4473 list was showing the number of boundbook records *on* the 4473s, not the number of 4473s themselves. 

4473 Kiosk

improvement Added detection and alert dialog on mobile/tablet if the browser is not Chrome 

3310 - Multi Firearm Form 

new feature 3310 alerts generated that include firearms from other 3310 records with automatically set the 'multiple sale' flag and enter the date for the multiple sale when the 3310 form is displayed.    

new feature The system now flags 3310 PDFs sent by email so we can know if a 3310 was just printed as a PDF or if it was emailed to the ATF (will be used for future interface for managing 3310s)

improvement Added date/time recording of the emailing of a 3310, we were only tracking the date before and not the time.

improvement Streamlined/centralized 3310 generation.

fix Fixed issue where using the back button in the browser would at times display information from a previous entry.

fix Disposing of multiple boundbook records at once was not always creating a 3310 alert.

fix Disposing of more than 2 individual boundbook records would create multiple 3310 alerts. 

fix Logic for 3310 alerts did not take into account other boundbook records on 3310 records that still fell within the 5 day range.

improvement bug fixes 

The weeks are moving fast and so are your websites!

This week brings with it some behind-the-scenes efficiency updates, tweaks, and a few light bug fixes in an effort to make YOUR systems run as smoothly and quickly as possible.

Having said that, we recognize that efficiency updates aren't always "exciting" so we're also bringing you a new GunBroker feature this week, requested by one of your fellow GunBroker users!

new feature  Delete GunBroker Listings

You now have the ability to delete GunBroker listings (Orders -> GunBroker -> Listings). This offers you a way to clean up some of your listings. Simply select the check box next to the items you'd like to delete and click the "Delete Selected Products" button:

Please be aware that this does NOT delete the listing from GunBroker. This ONLY removes them from your coreFORCE listings.

new video tipNEW VIDEO! MAP Round 2!

We decided that you really can't have too many resources when it comes to learning more about coreFORCE and how to use it so following up with our updated Knowledge Base article on MAP Pricing from last week, we also updated our MAP video. If you either missed last week's What's New or would rather watch a video than read an article, you can check out our new video here. 

And make sure to SUBSCRIBE so you don't miss any of our exciting updates or our new E-Com 101 series 🎬 Coming Soon 🎥 

fix Complex Forms

We've been adding in a lot of functionality for forms recently, and as we added complexity, we noticed that some of the more complex forms, especially forms with "panels" that hide and show based on "next" and "previous" buttons, were not displaying properly in the backend. 

There is now an option to tag a form as "complex" where it will simply display the data in the back-end rather than display it as displayed to the public. This will be set in form definitions in the control tab: form_definition, complex_form, true:

announcement giveaway exciting! Introducing coreFFL!

announcement MAP Violations! Everyone's favorite subject! 

But really, NO one likes MAP Violations... Not you, not the distributors and manufacturers, and not us! 

As consumers flock eCommerce, distributors and manufacturers want to be sure that their brand's image remains protected and as such, MAP violation monitoring technology has stepped up in recent years. TrackStreet, for example, is a major bot that checks MAP compliance for manufacturers. This bot apparently has the intelligence to add the products to cart and check the in-cart price. This is just one of the solutions out there for distributors and manufacturers.

Learn more about Web Bots Here

As a software company, all of the data in our Shooting Sports Catalog comes straight from distributors and manufacturers. We are by no means responsible for the accuracy of this data. Regardless, we take pride in the services we offer and we do have in-house resources that constantly work on our catalog data and we do our best to keep information accurate. 

Meet the Team Speaking of in-house resources, meet Zach! Our full time Product Knowledge Specialist! Zach has been working for Coreware for almost 2 years and fully understands the ins-and-outs of product pricing and catalog data. Additionally, Zach has recently gained some SERIOUS traction in the world of Pro Football YouTube channels so make sure to check him out and SUBSCRIBE @ Football FACTS for Fanatics!

exciting! Speaking of YouTube, be sure to SUBSCRIBE to our YouTube Channel for all the latest webinars and updates in the world of POS, Ecommerce, and everything in between.  We’ll soon be starting a bi-monthly YouTube series called “E-Com 101” in which we’ll give you insights into the world of online sales with some tips and tricks thrown in.

important As a dealer, the burden of MAP ultimately falls on you and you alone are entirely responsible for following all rules and regulations laid out by your distributors and manufacturers. 

Of course, as a software company, it is important that we provide you with all of the tools you need to follow these rules and regulations. 

tip One of the best ways to do this is to go into Products -> Taxonomy -> Manufacturers and set your MAP policy per the manufacturer's requirements.

These are some of the options for MAP policies that we have added based on your requests over the last two years:

• [None] - default MAP behavior: MAP price is displayed with a button that says "Add to cart for best price"
• Strict MAP - as in the video, email for best price (customers can also skip the Email for quote and just add to cart at the MAP price)
• Strict MAP with code - same as email for price, except the customer gets a unique promotional code they have to enter at checkout.  This is to satisfy manufacturers who require the discount to be applied at the final stage of checkout.
• Call for price - the only way to get the real price is to call you.
• MAP is minimum price - The minimum price the dealer can sell at is the MAP price.  No further discounts offered.
• Ignore MAP - sell the product based on the pricing structure without regard to MAP at all.  Only use this if you are sure that this is ok with the manufacturer.

If there is ever a conflict between what's in our Shooting Sports Catalog and the dealer's Product Catalog, the system will use the HIGHER of the two MAPs to help reduce the risk of MAP violations.

important Quick Steps to MAP Violation Resolution

1. Immediately fix the MAP price of the item in question.
2. Optionally, deactivate the manufacturer till the corrections are made by selecting that manufacturer as "inactive".
3. Contact the distributor that has the wrong price.
4. Submit a Help Desk Ticket with specific details.

important FINAL NOTICE

If this is your final notice, you need to make sure to set the manufacturer as inactive so you don't get terminated. If you do get terminated, there’s little we can do, but most manufacturers are understanding and will work with dealers so long as the issues are resolved.  Maybe add those manufacturers to your Christmas card list.  It’s good to maintain good open channels of communication with manufacturers.  They may even send you a little swag to display in your store!

You will need to contact the manufacturer and/or distributor to explain the circumstances. 

Need more information or help on setting this up?

If you'd like to read more, we have some additional information in this Knowledge Base article:

Setting up MAP Pricing and Resolving Violations

exciting! new video tip Zaius Integration for coreFORCE

Have you ever wondered how the Amazons and Wal-Marts of the world seem to send you emails containing products you are interested in? It's simple. They pick up the breadcrumbs you leave on their site and build a customer profile based upon your habits while you are browsing. That's the secret to their success. Your customers leave the same breadcrumbs when they visit your site. Why not take that data and give your customers what they want? Zaius can help you do just that.

Watch the webinar for a brief description of how Zaius can help you dominate the E-Commerce Battlefield in 2021.   

If you're interested in this service, be sure and shoot us an email at sales@coreware.com.

new featureexciting! Pay Invoices Without Logging In

Your customers no longer have to log in in order to pay an invoice! Instead, all they need is a direct link that links to their unique contact ID.

The contact who OWES payment on the invoice(s) does not have to have a user account any longer. They can get to this page and make a payment without having a user account.

 If you go to the invoice maintenance page, you will see a link for the contact to use. The link structure is: 

https://www.domainname.com/invoice-payment?code=xxxxxxxxxxxxxxx 

1. "invoice-payment" is the link to the client's invoice payment page. 
2. xxxxxxxxxxxxxx is the contact's hash code. This is the contact who needs to pay the invoice. 

There is a hash code (labeled contact code) assigned to every contact in the system. The code can be seen in the Summary tab of the Contact Maintenance page.

This is the page your customer will see:

improvement Shipping Costs Added to Orders Report

The Orders report will now display shipping costs as a column

---

new feature exciting! Taxes on Shipping

In Orders -> Setup, you now have the option to Charge Tax on shipping. This will be charged based on the customer's address.

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new feature tip Help Desk Type Filter

You can now filter by Help Desk Type! To access this, go to your Help Desk and click Filters. 

Drag the Help Desk Type that you'd like to filter by to the box on the right:

improvement exciting! Event Tab in Contact Record

You can now see which events a customer has registered for directly from their contact record in the Events Tab!

---

new feature FFL EZ Check

There is now a button from the Orders Dashboard, once an FFL Dealer has been selected, to look up the entered FFL. This will tell you whether the FFL is still valid or not.

---

new feature Fraud Protection Checks

We now have 2 links in the Orders Dashboard where you can do a reverse address lookup and get a whitepages listing for the contact who placed the order. These are useful for verifying the identify of the customer.

The most important question of the day - DID YOU GET YOUR coreFFEINE and mug?  Let us know if you didn't receive it and we will make sure we track it down.  Hopefully, the UPS driver didn't drink it!  It's just a small way for us to tell you all that we truly appreciate you as customers.

Let's get down to business.

fix Yes, I'm starting with a bug!  Transfers of firearms were causing an invalid entry in the bound book. This has been fixed.

important If your computer is rebooting after you try and print labels or receipts, this is a WINDOWS BUG!!!! Yes, believe it or not, Windows has bugs in it and we have no control over them.  The good news is that there is a fix which entails uninstalling the latest Windows update.  Read more here.

fix If you are running the 4473 on an IPAD and have had issues with it working, make sure to do the following:

Download the Chrome app for iOS and then when you run it on the kiosk:

• Tap the "..." button in the toolbar and tap "Settings"
• In Settings, tap on "Content Settings"
• Then tap "Block Pop-ups"
• Turn of "Block Popups" and exit Settings

From this point on the kiosk should work properly.

new feature Price by serial number

The point of sale system will now allow you to price items by the serial number.  This work by setting the following configuration option which you can find right under the Items section of the Store Config.

Moving forward when you receive items if you make a change to the selling price of the item during receiving it will update the price for that specific serial number which you can see at the bottom of the items screen. You can also go to the items screen directly and update the price on any serial number.   When you do this and you set the store configuration option mentioned above, when you are selling the item the system will grab the price of the item based on the serial number itself.  This provides some flexibility of having the same item but different price points that are driven by the serial number itself.

coreCLEAR is our merchant services offering, yes we are now offering merchant processing.  Clear your confusion about credit card processing with coreCLEAR! We did this because our goal is to continue to unpeel what I like to refer to as the technology onion.  Layer upon layer upon layer of complexity is what you as a small business owner has to deal with.  We are growing Coreware to offer you a one-stop-shop with the most feature-rich, affordable products and services coupled with what I like to call fanatical support.

We offer two of pricing programs for our merchant services.  The 2525 program is 2.5% and $0.25 a transaction or interchange plus.  Both programs have no monthly fees, no statement fees, no hidden fees and no more confusion, well... as little confusion as we can offer.  With our flat-rate program, you can get your coreSTORE subscription upgraded to the unlimited plan and not pay us a dime, as long as you run $10,000 or more worth of credit card transactions a month. 

Interchange rates are extremely complex thanks to Visa/Mastercard and their ridiculous number of over 200 different card and cost permutations.  But we are trying to provide merchants with Clear, honest, and straightforward merchant processing. If you are interested in our interchange+ program we will provide you with a free analysis to show you how much money we can save your business by switching to coreCLEAR.

We will be hosting a webinar on coreCLEAR mid-month of April so be on the lookout for an invite, but in the meantime please do not hesitate to reach out to us if you are interested in learning more about coreCLEAR.

new feature Card Not Present Transactions

For our coreCLEAR users, you can now set up a register that will allow you to enter a credit card manually.  This is great for taking phone orders or if you don't have a credit card terminal connected.

new feature Support for mobile card reader & desktop reader

Using coreCLEAR we now have added support for much cheaper, simpler, and better credit card terminals.   Together with our customer-facing display, they make a wonderful solution. 

The VP3300 shown below is a fantastic mobile credit card reader which supports Bluetooth or USB connection and allows chip & pin, tap, swipe, Apple Pay, Google Pay and Samsung Pay.

The VP8300 shown below works via USB and will work with a desktop PC/MAC, Android tablet/phone or Ipad/iPhone. It's a great counter device.

Have you seen our latest video on work orders??? It's FANTASTIC!  Make sure to subscribe to our YouTube channel.  And please show some love, if you like this video and want more, please make sure to Subscribe, click that Like button, and Hit the Bell for notifications so you're notified as soon as we upload.

improvement Customer Facing Display

It now shows the product images.  Super cool!

exciting! 4473 Warp Speed

Searching the 4473 Management screen was excruciatingly slow, it is now instant. Give it a try, we think you will be pleasantly surprised.

new feature Receiving Screen Notification

In the receiving screen, if you receive a serialized item that is on a work order (e.g. it was sent back to the manufacturer for repair), we will notify the user that this serial number is on a work order.

fix Fixed the bug with the Tip Screen which wasn't coming up automatically.  Did you know we have a tip screen?  You may not use it, but if your local food truck needs a system, we've got a solution!

exciting! news Mobile Version Update

Lots of exciting news happening.  We are ACTIVELY working on an updated Android App, and a brand new IOS coreSTORE app.  I believe we are on target to see something in April, so be on the lookout.   In the meantime, you can download our current android app by clicking the link below:

https://play.google.com/store/apps/details?id=com.core.store&hl=en_US&gl=US

WE LOVE YOUR COMMENTS AND DO READ THEM!  So keep them coming, you can comment on this post, react to it, or as always submit a ticket.   HAPPY SELLING!