Hey everyone! We're finally here! Make sure to stop by if you're at the show and grab yourself a fresh cup of coreFFEINE!
Also, check out our trade show page for all of the latest updates and a chance to win a Point of Sale setup!
WHERE TO FIND US!
Welcome to the Show!
exciting! We are so excited for this expo in West Palm Beach and to meet those of you who are going to be there! If you attend this show be sure to stop by booth 523 and have a cup of coreFFEINE on us. Whether you're able to attend or not, stay tuned for updates from the show! Make sure to SUBSCRIBE to our YouTube channel for all of the updates!
new video Speaking of YouTube, we couldn't leave you hanging so we released EPISODE 3 of coreCAST with some great discussion on new updates to both coreFORCE and coreSTORE with some additional discussion on the 1st Amendment. This one's a bit quicker so grab a cup of coreFFEINE ☕ and give it a listen while you drive to work, take a shower, or clean your Glock.
We just wanted to go ahead and remind everyone that per PCI compliance it is imperative that you do NOT have a generic admin user on coreFORCE that multiple admin users log in to and work off. Having a generic admin user like this opens you up to data breaches and this should be taken very seriously.
If you need help on setting up additional admin users, please let us know by submitting a ticket to our Help Desk.
The Canned responses dropdown in the orders dashboard can now be used for texts as well as emails. If you have a short email with limited HTML formatting, the system will automatically strip the HTML out of the email so it can be sent as a text.
Custom fields for contacts can now be added to the event registration report (things like driver's license number, etc.). Helpful for checking attendees in if you need to verify certain pieces of information.
There is now a tracking icon next to the tracking number on the orders dashboard which will open the tracking page on the carrier's site to see the progress of the package.
There is now a results table placeholder for the invoice payment notification email that gives the details of how much was paid against each invoice.
%invoice_result_table%
Additionally, user type and code were added as additional placeholders for use in pages.
user.user_type_code or user.user_type were added.
This is used in automatic order processing controls. We added an option to make sure that any orders placed are shipped to directly to your physical store.
You can now create and apply tags to facilities, similarly to how you create and apply tags to products.
These tags can be things that describe what type of facility a particular facility is. For a gun range, you could specify that a particular lane has more advanced targeting or gamification technology.
exciting! We hope you all had a very happy 4th of July. We've been busy (as always) for the last few weeks working on various new features, improvements and of course bug fixes. What would software be without those pesky bugs🐛 ?
First things first, though, make sure to subscribe to our YouTube Channel where you will receive new tutorial updates for both coreFORCE AND coreSTORE . We will also post replays of any webinars that we host here and perhaps the most entertaining industry podcast around: coreCAST!
new video Check out our latest episode, Episode 2 for fun discussion on Coffee, Crypto, Aliens, and an overview of new updates. Additionally, make sure to comment for a chance to win another bag of coreFFEINE!
exciting! new feature Automated Closing Report Delivered Daily to your Mailbox
You can now receive a daily sales report for your store. Head over to the Locations screen and enter the email address and time you would like to receive the report.
During a sale you can now override the default taxes associated with any given line item. Including the ability to remove taxes from a specific line item.
You can now specify a default margin/markup percent by category.
We have had a couple of dealers that asked us to design a price check screen that can be used by their customers. Here is a view of it:
We added a new security option so you can setup a user that only has access to the Price Check functionality which would allow you to setup a screen on the floor for customers to use without worrying about them accessing your system.
When receiving from a previously created purchase order, we now clearly show the quantity that was on the original order, and how many have been received to date.
You now can optionally show buttons to split the payment by a quarter, third or half. To enable this option click on your Store Config, under Payment Types you will see a new check box: Enable Split Payment Buttons. This will allow you to easily split the payment among multiple people (unless you have more than 4):
Different from item kits, an assembly is an item you are "building", which has components in it. If you are a manufacturer you are familiar with the term "Bill of Materials", well this is what we now have. You an define an assembly (the finished good), and specify what components/items make up the assembly. You can then build assemblies and the system will properly deduct the components from inventory and add the quantity that was built of finished assemblies. This all probably sounds a bit complex and if it wasn't 1:30AM, and I wasn't a major sugar high, I would record a video. So I will promise you this - A VIDEO IS COMING! SUBSCRIBE TO OUR YOUTUBE CHANNEL!
You can now specify one more default mailing lists to add a customer to when adding a new customer. This is for Mailchimp users, but will also apply to coreILLA - The Mailchimp KILLA! COMING SOON!!!!!!
We now have a streamlined method of entering a firearm transfer from another FFL. This is something that many of you have requested. In this case I think a video is best way to showcase this new feature! Let us know if you are excited about this feature, because we absolutely are.
new feature You can now email a copy of your FFL License. To load your license visit the Location screen, there is a new option to upload your FFL License. Once it's uploaded you can click the new menu option in the bound book.
new feature You can now designate inventory types that SHOULD NOT create a bound book record even if the item is serialized. This is a great feature if you want to track your optics by serial number but don't want to create a separate bound book for those.
new feature If there's no NICS response within 3 days (causing you to pick "NR" for Section C/Q.27d), the NICS Result bubble on the Manage 4473 screen will be displayed with double-asterisks (**).
Rules:
Q.27d = "NR" and Q.27e is unset: show "PROCEED**"
Q.27d = "NR" and Q.27e is "PROCEED": show" PROCEED**"
Q.27d = "NR" and Q.27e is "DENIED": show "DENIED**"
Q.27d = "NR" and Q.27e is "CANCELED": show "CANCELED**"
improvement Added the ability to specify a waiting period by location, for customers who have stores in multiple states.
improvement Added a configuration option to prompt for password, if the waiting period is enabled.
improvement Modified Section E #33 to allow for a shortened FFL (X-XX-XXXXX) Number to appear instead of the full number by supporting the new "Use short FFL" store config option.
improvement Enhanced the left bound book menu to provide quicker access to the Manage and Fill Out 4473 screen.
bug fixes
This is such a great time of the year to celebrate the Declaration of Independence when the Continental Congress declared that the thirteen American colonies were no longer subject to the King of Britain, King George III.
Did you know that the Congress had actually voted to declare independence two days earlier on July 2nd, but it was not officially declared until July 4th?
At Coreware, we are proud of our country and proud to stand alongside so many great businesses and individuals who love our country and the freedoms that we get to enjoy. We sincerely thank you for your business and we sincerely hope you all have an incredible weekend.
We've been hard at work and we have a LOT of exciting updates in this week's What's New! Hold on to your hats cause we have some HUGE updates!
First things first, though, make sure to subscribe to our YouTube Channel where you will receive new tutorial updates for both coreFORCE AND coreSTORE. We will also post replays of any webinars that we host here and perhaps the most entertaining industry podcast around: coreCAST!
new videoCheck out our latest episode, Episode 2 for fun discussion on Coffee, Crypto, Aliens, and an overview of new updates. Additionally, make sure to comment for a chance to win another bag of coreFFEINE!
This is a HUGE update! A lot of of you have been asking for this for a while and we now give your customers the ability to purchase events and classes for friends and loved ones. This will create a simple contact for that person if they do not already have a contact.
Not familiar with Ammo Seek? It's basically gun.deals but for ammo. To set up your integration, go to Orders -> Settings where you can set it up in the AmmoSeek tab.
Not using Ammo Seek yet?
You can now create Invoice types AND send reminders for invoices. Especially useful for layaways! Go to Payments -> Invoicing -> Invoice Types.
Additionally, you can now check the "Requires User" flag to a payment method in order to make this feature only available to users who are logged in. Go to Payments -> Payment Methods. This was done for layaways/invoices but could be used for any payment!
We made an update so that user groups will have priority if there is a conflict between setting the DAYS_AHEAD text chunk code for user group, user type, and no user group/type. This will allow you to give special permissions to certain users so that they can book out facilities further in advance than other users!
Please note that the Public Facing Event Scheduler can be used to book out any type of event or event to allow customers to set appointments and meetings.
If you would like to learn more about how to set this up, and what it looks like, we have this series here where we explain how to set this up for a gun range in particular.
This is used to improve membership management so that you can make notes on a contact's payment status/issues so that they can be seen directly on the contact record.
Access this in your Orders Dashboard.
Forms can now include an expiration day as well as emails. Please submit a ticket if you think you may have a need for this!
Placeholders are now more generalized and codified. You can add the following placeholders in any page or template.
Promotions can now be restricted to people who have made specific previous purchases. This will allow a dealer, for instance, to give a 10% discount on specific products (perhaps a membership) for 30 days after a person purchases a class.
You can now tag other Help Desk Staff when writing notes. Just type @ and start typing the user's name. The person tagged should receive an email notification.
I hate starting this update not talking about the update, but some things in life are far more important. Our friends at Ammoready need your help. Eric Austin has a daughter who is only 3 years old and recently diagnosed with an extremely rare and terminal disease.
There are many good causes out there, but this one truly hits close to home and the only way I can think of helping is letting all of you know about it, in the hopes of helping raise money that can be used to find a cure. Give us a shout out here if you make a donation or even share the link on your own social media, we will ship you over some of our newest coreFFEINE, we have new bags with even better beans! And thank you in advance with whatever you can do, even if it's just raising awareness.
Click Read More (if you see the link, otherwise just keep scrolling) to learn all about this update.
This update has been in the works for the last three weeks. Lots of small gems with many driven by your requests. There is a lot of great things coming soon, some of what you will see here are stepping stones and clues to what's coming!
exciting! A fresh new look to the Store Config screen. Makes it a WHOLE lot easier to navigate and less intimidating (at least we think so). Lets us know what you think!
improvement Checkout our new updated Inventory Print List.
improvement Updated Location Information when you click Location in the Items screen. Try it even if you only have one store, there is some valuable information that you can see for every item you sell. This is just the start - MUCH more to come!
improvement For our coreFORCE customers, if your customer/member has a waiver signed, this will show up on the Sales Screen along with an expiration date if you have defined one.
improvement Added the customer's middle name to the display if they have one.
improvement Added the ECommerce Contact Id to the customer export.
improvement Added a field to track the creation date of a PO or Receiving transaction.
improvement Work order receipt will now include any payments that were made.
new feature When entering an expense you can now select the customer or supplier the expense is related to and this will also show on the expense report.
fix Item kits rounding off incorrectly and ringing up at the wrong price.
fix Tip screen was showing up after payment made in certain circumstances.
fix Fixed the left menu Inventory menu to be more consistent and not just collapse at random times.
fix When changing an item price to $0, a discount amount was showing on the receipt.
fix Fixed the delivery screen when the user completes the delivery the status will change to picked up.
fix Items setup in the button grid which were set as either a % of subtotal or % of previous item were not calculating the price when adding the item from the button grid.
fix When searching by FFL number in Suppliers, a dropdown appears, but clicking on it or selecting search does not actually bring up the FFL.
fix Transfer in transaction was adding wrong acquisition location information.
fix Fixed issue with cash out transactions not showing totals properly if the "cash" taken out was a check.
fix When Always Minimize Left Side Bar Menu is not selected there were menu options that were still minimizing.
improvement Changed the Bound Book Acquisition information so license is not required, since it's not required by the ATF.
exciting! Manage 4473 Enhancements!!!!
improvement Combined "4473 Date" and "Date Certified" into single column
improvement Simplified "Sections" columns to make room for new "3310" column (roll over section letters to see their purpose)
new feature Added new "3310" column which shows one of four states:
fix canceled or denied 4473s were not showing 0 for the number of firearms transferred in Section A (although the PDF would say "ZERO").
fix Fixed on hand reconciliation between the bound book module and inventory.
fix Fixed bug in Section B where birth countries that contains an apostrophe were saving improperly.
fix Fixed bug where duplicate firearms could appear on a 3310.
fix Fixed bug where 3310s were sometimes not generating properly when doing manual 4473s.
fix Fixed bugs that could cause 3310 alerts not to be generated when disposing of firearms using pending dispositions.
We will be releasing a full coreSTORE update Tuesday night, but if you are waiting for an updated plug-in for the NICS check, the wait is over. We have updated our Chrome extension which you can download directly from the 4473 screen.
installation instructions can be found here:
https://help.coreware.com/help-center-search?i=27599
Make sure to uninstall the existing version of the plug-in. Quick video showing the updated plug-in in action.
If you have any questions please submit a ticket at: https://help.coreware.com.
improvement Discount Section Collapsed
Our goal is to reduce scrolling so we decided to collapse the discount section on the sales screen. Just click it if you need to enter a discount or change a price tier. If your screen doesn't look the same make sure to hard refresh your browser. On a PC you hold down the Shift-Ctl-R keys. On a Mac you would Hold down Shift and click the Reload button. Or Hold down Command, Shift and click the 'R' key.
new feature Cash out of the register will now print a receipt.
improvement The system will stop the sale from being completed if the payment amount far exceeds the sale amount. This happens if the sales associate scanned a UPC code in to the payment amount field.
new feature Added new security permission to Edit/Change the Item In Work Order.
exciting! Reports now separate the date and time fields. This means that when exporting reports to excel the date field will be treated in Excel as an actual date field without having to write any fancy formulas.
improvement Added a PRINT button to the Summary and Detailed Profit and Loss Reports, to allow the user to print the report/save it to PDF.
improvement Under the Detailed Sales Report, added a column that shows the name of the previous suspended sale type for that transaction.
improvement Added the selling price to the receiving receipt and changed the column title from Price to Cost.
improvement Added the internet order id to the Tax by Payments report.
new feature You can now import custom fields into the bound book when importing bound book records from an external site.
new feature During import you can now choose whether inventory quantities should be updated.
fix Fixed bug in generating 3310s that was not ignoring firearms on books used for work orders from the '3310 check for alerts'.
fix Quotation marks in the Caliber/Gauge in a Bound Book record was preventing that firearm from being added to a 4473 (trying to do it just generated a JS error).
fix Fixed the check_for_3310_alert where the $id param could come in as empty and generate an error that's logged as an exception.
fix Bringing up an existing 3310 for editing with a direct url didn't display the right firearm data
fix Firearms that were both on valid (#11765) and invalid (#11760) 4473s (invalid/canceled/denied) within the 5 day time period could show up twice on the 3310 form
fix Trying to print a 3310 from a direct URL would not generate the PDF properly.
A few quick updates:
new feature You can now print a service tag when you create a work order directly from the sales screen.
improvement You can now include serial numbers when you print the inventory summary report.
fix When receiving serialized items using the multi serial entry box, the system will no longer give a false warning that the count is off.
fix Custom fields print on the receipt. Make sure you check the box Show on Receipt.
In the world of POS-EEcom (pause-ee-comm), no one does it better than Coreware.
Grab a snack and tasty beverage (like coreFFEINE) and settle in for our first coreCAST 🎤 . We cover some surprises in regard to both coreSTORE and coreFORCE. Be sure to subscribe to keep up with everything in the Coreware Universe!
Our goal is to take these What's New updates, and bring them to life! Perfect to listen to while you're getting ready for work, on your way to work, or even at work if things are slow 😁
Additionally, we try to keep things interesting with an off-topic segment every episode... tune into this episode to find out more about DISCLOSURE 🌎 🚀👽 🌌
AND FINALLY DON'T FORGET!
In the world of POS-Ecom (pause-ee-comm), no one does it better than Coreware.
Grab a snack and tasty beverage (like coreFFEINE) and settle in for our first coreCAST 🎤 . We cover some surprises in regard to both coreSTORE and coreFORCE. Be sure to subscribe to keep up with everything in the Coreware Universe!
Our goal is to take these What's New updates, and bring them to life! Perfect to listen to while you're getting ready for work, on your way to work, or even at work if things are slow 😁
Additionally, we try to keep things interesting with an off-topic segment every episode... tune into this episode to find out more about DISCLOSURE 🌎 🚀👽 🌌
But seriously... SUBSCRIBE!
With coreFORCE, we now offer Twilio Integration, allowing you to reach your customers more effectively. One of our clients found that roughly 75% of their website traffic was coming from cellular devices! Now, more than ever, it is crucial that we reach our customers in the form that they are most likely to receive our updates.
To use Twilio, you will need to have an account. You can Sign Up Here!
Once you have an account the process is super simple! Simply go to your Orders -> Setup where you simply input the required information.
See this Article for a Step by Step Walk-through
This update keeps getting better and better! 😱
If you're already familiar with FontAwesome, you already know how exciting this is (I'm looking at you front-end developers). You may or may not have known that FontAwesome icons are already fully integrated into coreFORCE but we now give you the ability to use the library of 7,865 icons directly in the (still horribly named) WYSIWYG editor!
What is FontAwesome? Well, FontAwesome is a library of professionally designed, pixel-perfect icons and symbols that you can use in your websites.
Start taking a look today!
You can now add notes to a completed order without having to reopen the order. This is especially important for dealers who have automatic notifications when an order is marked completed!
If you're using the eventregistration.php page for your events and classes, there is now an option for you to register another person for this event. This will not be an option if you are using the product details page for your events and classes.
To run this report, go to Products -> Products -> Product Listing.
It was brought up to us that GunBroker cannot and will not generate a sales tax report... 🤦♂️🤦♂️ 🤦♂️ 🤦♂️ 🤦♂️ 🤦♂️ ... So we did it!
To run this report go to Orders -> GunBroker -> Tax Report.
Okay, but seriously @GunBroker, you should REALLY add this report on your end as well!
You can now set fixed tax amounts for any products or for products in departments. This was needed for Illinois, where there is a flat $25 tax plus a percentage on firearms.
You can change this in Orders -> Settings -> State Tax Rates.
....
The EasyPost Create Label dialog will check "Signature required" if the shipment is being sent to an FFL. To make "Adult Signature Required" checked by default, add the department codes you want to require an adult signature here in a comma-separated list.
This can be set up in Orders -> Setup in the EasyPost tab.
The EasyPost Create Label dialog will give you a dropdown list of the various HazMat options.
This can be set up in Orders -> Setup in the EasyPost tab.
Did you know you can modify the column headers in the Orders Dashboard? If you select Actions -> Preferences you can actually select a LOT of different potential column headers! Our newest addition allows you to see inventory alerts for when orders contain products that are low on inventory!
What does it look like in action?
While this is GREAT for verifying that your data is clean, this also makes it possible to accurately parse addresses that aren’t broken out. So, instead of having separate fields for Address1, city, state, and postal code, you can now just have a single full_address field, and coreFORCE will figure it out. This is especially useful for our new clients coming from AmmoReady.
Please note that we do pay for those address lookups though, so if you are wanting to import thousands of addresses, we might have to charge a data import fee.
This is mainly used for ADA compliance, and something we'll implement on our end 😁
These simply include miscellaneous behind-the-scenes structural enhancements. These types of changes generally just help the overall speed or efficiency of certain functions.
We heard from one of our customers that the label can come off in the dishwasher 😥
tip In the spirit of the day we wanted to share with you a little tidbit about coreSTORE. Did you know that coreSTORE is available in 12 different languages? INCLUDING SPANISH???
And you can set each employee to run the system in their preferred language, just hop over to the employee management screen and scroll to where it says language to select the language of choice (or as they say in Spanish - Idioma). We can't guarantee complete accuracy nor do we have everything translated but it's a good start towards our future global expansion 😁!
I know what you are thinking...Is this it Ezra????? Are you grasping at straws to come up with some news? ABSOLUTELY NOT, there is a lot more!
Click the READ MORE link below to see what else is new!
new feature Edit sale button will now take you the actual Edit Sale screen rather than bringing up the transaction in the sales screen. You can still click on the order number to bring up the sales screen.
new feature You can now easily drag images in the work order screen as well as take a picture directly in the screen.
improvement Work order images are now stored to the database rather than the file system, this is to enable better load balancing of coreSTORE.
If memberships don't apply to you, just keep scrolling, there are more updates below!
We integrated membership and subscription selling from coreFORCE into coreSTORE. For any of you who run a range, or any other type of business that requires recurring billing/subscriptions you can now sell classes AND memberships right from the register and we truly apologize for how long it took us to get the membership integration done.
For those of you not in the know, our ECommerce platform coreFORCE has all the functionality for handling recurring membership billing, membership management, online range scheduling, class management and registrations, online waivers and a whole lot more. If you would like to learn more or see a full demo of coreFORCE just send a ticket or email sales@coreware.com..
Lets start by showing a screen show of how an existing member's information is displayed on the sales screen. I don't think I really needed the arrow to point it out. One important tip - if you see the ... make sure to click it if this person has more than one membership.
Next lets talk about selling memberships. Just a few quick steps to enable this feature. In the Store Configuration make sure to check the option "Sell subscriptions/memberships".
You can also change the button caption. Once you check the option you will see a new button in the button grid that is displayed on the sale screen:
You may not even know that you can quickly scan multiple serial numbers at once in the receiving and sales screen, so we decided to try and make it more obvious. Look for the orange icon with the bar code symbol. Click it and watch the magic happen.
Yes we have an app and even more exciting we have completely revamped the app and it's better than ever. Just to mention a few highlights:
Once you install PASSPRNT, you can run it on your device and make sure you can connect to your receipt printer.
important PASSPRNT supports the following Star Micronics printers:
For more information on PASSPRNT please click here.
To install coreSTORE for Android simply click the icon below or find us directly on the Google Play Store.
improvement Improved error messaging.
fix API was not returning sales that had a 100% discount.
fix The only suspended sale type showing in the Item Summary Report when Hide From Reports is unselected was Layaways.
new feature Added ability to manually generate a 3310 from the 4473 Action menu (choose 'Create 3310 from 4473...' next to a completed 4473)
new feature Added automatic filtering of the records in Manage 4473 based on the current Location, so only the locations 4473's will be displayed instead of showing all 4473's.
new feature Added version number to the download link for the NICS extension in Manage 4473_2020 page to make it easier to compare the installed vs. last released versions.
new feature Added custom 3310 Continuation Form to handle more than 6 firearms on a 3310.
improvement On Section B if you had "NO" picked for 21.I.1, it was still expecting you to pick something from 21.I.2 (now it just disables 21.I.2 if you set 21.I.1 to "NO").
improvement 'Country of Citizenship' on LEEP was showing the country *name* not the country *code*.
improvement Removed dependency on having linked 4473 record to reduce/eliminate issues of 3310 not being generated.
fix Fixed several issues related to 3310 generation.
fix Fixed bug where person ID wasn't being correctly retrieved in certain circumstances.
fix When All Caps was turned on in Store Config and choosing to overwrite customer data in Section E could cause the Gender of the customer to flip to Non-Binary.
fix All Caps setting in Store Config was not being honored for the 3310 form or the generated PDF.
fix 3310s weren't being generated if the customer was filling out 4473s by hand.
fix When the disposed date is not manually filling out, the inventory is not updating at all even when the user selected Yes to updating inventory on the pop-up.
