exciting! Happy Independence Day Weekend everyone!

This is such a great time of the year to celebrate the Declaration of Independence when the Continental Congress declared that the thirteen American colonies were no longer subject to the King of Britain, King George III. 

Did you know that the Congress had actually voted to declare independence two days earlier on July 2nd, but it was not officially declared until July 4th? 

At Coreware, we are proud of our country and proud to stand alongside so many great businesses and individuals who love our country and the freedoms that we get to enjoy. We sincerely thank you for your business and we sincerely hope you all have an incredible weekend. 

announcement On to the announcements!

We've been hard at work and we have a LOT of exciting updates in this week's What's New! Hold on to your hats cause we have some HUGE updates!

First things first, though, make sure to subscribe to our YouTube Channel where you will receive new tutorial updates for both coreFORCE AND coreSTORE. We will also post replays of any webinars that we host here and perhaps the most entertaining industry podcast around: coreCAST! 

new videoCheck out our latest episode, Episode 2 for fun discussion on Coffee, Crypto, Aliens, and an overview of new updates. Additionally, make sure to comment for a chance to win another bag of coreFFEINE!

new feature exciting! ADD ADDITIONAL EVENT REGISTRANTS 

This is a HUGE update! A lot of of you have been asking for this for a while and we now give your customers the ability to purchase events and classes for friends and loved ones. This will create a simple contact for that person if they do not already have a contact.

exciting! new feature Ammo Seek Integration!

Not familiar with Ammo Seek? It's basically gun.deals but for ammo. To set up your integration, go to Orders -> Settings where you can set it up in the AmmoSeek tab.

 Not using Ammo Seek yet? 

Join Here

exciting! new feature Invoice Updates!

You can now create Invoice types AND send reminders for invoices. Especially useful for layaways! Go to Payments -> Invoicing -> Invoice Types.

Additionally, you can now check the "Requires User" flag to a payment method in order to make this feature only available to users who are logged in. Go to Payments -> Payment Methods. This was done for layaways/invoices but could be used for any payment!

improvement Book Days Ahead by User Group Using the Public Facing Event Scheduler

We made an update so that user groups will have priority if there is a conflict between setting the DAYS_AHEAD text chunk code for user group, user type, and no user group/type. This will allow you to give special permissions to certain users so that they can book out facilities further in advance than other users!

Please note that the Public Facing Event Scheduler can be used to book out any type of event or event to allow customers to set appointments and meetings. 

If you would like to learn more about how to set this up, and what it looks like, we have this series here where we explain how to set this up for a gun range in particular. 

improvement Additionally, we now have better Page Text Chunk Documentation directly on the page which will include the usable page text chunks for a particular page. 

new feature Added Contact Notes to the recurring payment maintenance page

This is used to improve membership management so that you can make notes on a contact's payment status/issues so that they can be seen directly on the contact record.

improvement Added filter for Orders with low inventory Items

Access this in your Orders Dashboard.

new feature Expiration Days and Emails for Forms 

Forms can now include an expiration day as well as emails. Please submit a ticket if you think you may have a need for this!

improvement exciting! Placeholders

Placeholders are now more generalized and codified. You can add the following placeholders in any page or template. 

Click here for full list.

improvement Added a field named "Metro Area" to locations. This will allow a company to show all stores, for instance, in the Houston area.

new feature exciting! Promotions

Promotions can now be restricted to people who have made specific previous purchases. This will allow a dealer, for instance, to give a 10% discount on specific products (perhaps a membership) for 30 days after a person purchases a class.

new feature exciting! Help Desk Mentions

You can now tag other Help Desk Staff when writing notes. Just type @ and start typing the user's name. The person tagged should receive an email notification.

improvement Miscellaneous Updates

• Form List Updates
• Orders Dashboard Updates
• Video Display Updates
• EasyPost Updates
• Product Imports
• Contact Picker
• Zaius Communication Updates
• product export report
• Order Items report
• Order Tracking
• Email Log
• Export Formatting
• Refund Dashboard
• Text Messaging
• Sitemap Changes

bug fixes 

• Lipseys Fix
• Fixed issue with Content Builder for email
• Fixed Issue with Updated Payment Methods not updating Recurring Payment accounts.
• Fixed Issue with Kit products not creating recurring payments.
• Fixed an issue with updating products
• Fix issue with 360 images and duplicated code
• Fixed an issue with attendees for events
• Fixed an issue with translation for menu items
• Fixed an issue with cart minimums and maximums
• Fixed an issue with Modals
• Fixed an issue with logging out while simulating a user who hasn't reset password yet.
• Fixed an issue that was causing some prices to not be cached
• Fixed an issue with user groups for subscriptions

new video  exciting! Is it a podcast or an update?... 

In the world of POS-Ecom (pause-ee-comm), no one does it better than Coreware.

Grab a snack and tasty beverage (like coreFFEINE) and settle in for our first coreCAST 🎤 .  We cover some surprises in regard to both coreSTORE and coreFORCE.  Be sure to subscribe to keep up with everything in the Coreware Universe!

Our goal is to take these What's New updates, and bring them to life! Perfect to listen to while you're getting ready for work, on your way to work, or even at work if things are slow 😁 

Additionally, we try to keep things interesting with an off-topic segment every episode... tune into this episode to find out more about DISCLOSURE 🌎 🚀👽  🌌 

But seriously... SUBSCRIBE!

new feature exciting! You asked, we delivered... SMS SUPPORT!

With coreFORCE, we now offer Twilio Integration, allowing you to reach your customers more effectively. One of our clients found that roughly 75% of their website traffic was coming from cellular devices! Now, more than ever, it is crucial that we reach our customers in the form that they are most likely to receive our updates.

To use Twilio, you will need to have an account. You can Sign Up Here!

Once you have an account the process is super simple! Simply go to your Orders -> Setup where you simply input the required information. 

See this Article for a Step by Step Walk-through

new feature exciting! Additional FontAwesome Support?!

This update keeps getting better and better! 😱 

If you're already familiar with FontAwesome, you already know how exciting this is (I'm looking at you front-end developers). You may or may not have known that FontAwesome icons are already fully integrated into coreFORCE but we now give you the ability to use the library of 7,865 icons directly in the (still horribly named) WYSIWYG editor!

What is FontAwesome? Well, FontAwesome is a library of professionally designed, pixel-perfect icons and symbols that you can use in your websites. 

Start taking a look today!

improvement exciting! Add Notes to Completed Orders

You can now add notes to a completed order without having to reopen the order. This is especially important for dealers who have automatic notifications when an order is marked completed!

 new feature exciting! Event Registration for Another Person

If you're using the eventregistration.php page for your events and classes, there is now an option for you to register another person for this event. This will not be an option if you are using the product details page for your events and classes.

improvement Product Listing Report Now Includes MAP

To run this report, go to Products -> Products -> Product Listing. 

new featureexciting! GunBroker Tax Report!

It was brought up to us that GunBroker cannot and will not generate a sales tax report... 🤦‍♂️🤦‍♂️ 🤦‍♂️ 🤦‍♂️ 🤦‍♂️ 🤦‍♂️ ... So we did it! 

To run this report go to Orders -> GunBroker -> Tax Report.

Okay, but seriously @GunBroker, you should REALLY add this report on your end as well!

new feature important Fixed Tax Amounts

You can now set fixed tax amounts for any products or for products in departments. This was needed for Illinois, where there is a flat $25 tax plus a percentage on firearms.

You can change this in Orders -> Settings -> State Tax Rates.

improvement Reservation Confirmation Page Now Includes Tax When Applicable

....

Enough said! 🎈 

new feature EasyPost Signature Preference

The EasyPost Create Label dialog will check "Signature required" if the shipment is being sent to an FFL.  To make "Adult Signature Required" checked by default, add the department codes you want to require an adult signature here in a comma-separated list.

This can be set up in Orders -> Setup in the EasyPost tab.

new feature HazMat support for EasyPost

The EasyPost Create Label dialog will give you a dropdown list of the various HazMat options. 

This can be set up in Orders -> Setup in the EasyPost tab.

new feature  You can add an Inventory Alert to the list of orders in the Order Dashboard. 

Did you know you can modify the column headers in the Orders Dashboard? If you select Actions -> Preferences you can actually select a LOT of different potential column headers! Our newest addition allows you to see inventory alerts for when orders contain products that are low on inventory!

What does it look like in action?

improvement Contact CSV Import Now Verifies Addresses

While this is GREAT for verifying that your data is clean, this also makes it possible to accurately parse addresses that aren’t broken out.  So, instead of having separate fields for Address1, city, state, and postal code, you can now just have a single full_address field, and coreFORCE will figure it out. This is especially useful for our new clients coming from AmmoReady. 

Please note that we do pay for those address lookups though, so if you are wanting to import thousands of addresses, we might have to charge a data import fee. 

improvement Add Location in Event Maintenance List View

improvement Added Aria Labels to login forms

This is mainly used for ADA compliance, and something we'll implement on our end 😁 

improvement Minor Code Structural Enhancements

These simply include miscellaneous behind-the-scenes structural enhancements. These types of changes generally just help the overall speed or efficiency of certain functions.

• Orders Dashboard
• Order Shipments
• EasyPost Integration
• Client Preferences
• API updates
• Images
• Template Maintenance
• GunBroker
• Product Reviews
• Product Manufacturers

bug fixes Miscellaneous Bug Fixes

• Fixed a minor issue regarding tax on shipping
• Fixed a minor contact ID bug
• Product Listing Report - MAP communication
• Event Calendar - display priority
• Fixed 2 minor functions causing system lockup
• Fixed issue with minified code
• Fixed minor issue with updating UPC
• Fixed Issue with updating List Prices

tip Don't wash your Coreware mug in the dishwasher!

We heard from one of our customers that the label can come off in the dishwasher 😥 

announcement  exciting! coreCLEAR IS A GO!

If you'd like a quick overview of some of the things you can expect, make sure to check out this video!

And if you'd like to see the full webinar on this, make sure to click the link below. 

coreCLEAR Webinar

improvement exciting! Speaking of coreCLEAR... Are you Hesitant About Switching Merchant Providers?

We now have the ability to import saved accounts from a different merchant provider, including updating any recurring transactions to use the new merchant provider.  This allows us to perform an nearly seamless migration to coreCLEAR from other merchant gateways.

improvement Orders Dashboard Updates!

1) On the Order Dashboard, if the billing address is a long distance from the shipping address, the billing address will now be highlighted with a warning showing the distance.  This should help catch potentially fraudulent orders. 

2) On the Order Dashboard, there is now a count of the total quantity of items ordered (less deleted items) and the total quantity of items shipped (less secondary shipments).  This will help ensure that no products are missed when fulfilling large orders.

improvement Reservation Confirmation Page Update

If you've worked with online scheduling, you may know this as the page running the script: reservefacility.php.

This page now includes a business name field, and if the customer is not logged in, there will also be a phone number field. This allows a bit more flexibility to this page, especially if you'd like to use it for scheduling appointments whereas it has traditionally been used for events and facility reservations.

improvement Contact Subscription - Notes Field

Contact Subscription records now have a notes field to allow staff to record the reason why a subscription was paused or cancelled. 

This reason will show in the subscription report. 

exciting! You heard us right! Introducing coreCLEAR!

coreCLEAR is our newest offering in the Coreware product line up and it's one you should be excited about! coreCLEAR is our very own simple and CLEAR merchant processor!

coreCLEAR supports all card types, all ways – swipe cards, chip cards and mobile wallets. Fast payment processing with Next Day Funding and best of all, we’ve got transparent pricing with NO hidden fees! 

new video Watch our video to hear why this is important and why this is a PERFECT option for you!

Register for the Webinar HERE

We'll be releasing more videos in coming days to give you a better idea of what to expect in the webinar and how coreCLEAR can help YOU!

new feature Order History Now Shows Shipping Method

A logged in user can now go into My Account to see the shipping method used on their order. This will hide the shipping address for pickup orders and virtual products.

improvement User Substitution Fields for Templates

We now have a better way to to display names, email addresses, physical addresses, and more directly in the website template itself. This could be useful for many different things, such as if you'd like the customer's address to be displayed somewhere on a page. 

important Please note: incorrectly changing your site template can make your entire site unusable.  If you have any doubts about how to change your site template safely, submit a help desk ticket and we will be happy to assist you.

For the developers out there, some of the substitution values include:

• %userDisplayName%
• %email_address%
• %contact_id%
• %city%
• %state%

bug fixes Shooting Sports Catalog Maintenance

We added code to ensure that our shooting sports catalog stays clean in the rare event that a distributor feed includes a placeholder UPC code.

Order Status

new video tip At Coreware, we are always seeking to unify and simplify the way that you do business! Well, Utilizing Order Status is a fantastic way to take better control of your orders dashboard! Watch this video to learn how to set them!

You can also read a Knowledge Base article about this here.

improvement new feature This week's new feature brings you the ability to resend an order status email after a certain amount of days have passed. This email will resend until the order status of the order is changed. Set this value to zero to ignore. 

new feature Order Sources 

Order sources allow you to see the source of an order in the orders dashboard. These are automatically created in the code if they don't exist already and are currently only utilized for GunBroker.

The sources are applied automatically. We look at the data we get from GunBroker and see if GunBroker shows a sales tax total. If there is a sales tax total, then we use the source "GunBroker with taxes collected," and mark the order as tax-exempt in coreFORCE. 

If there is no sales tax total from Gun Broker we just use the normal source "GunBroker" and collect tax in coreFORCE.

Miscellaneous improvements 

Added error message for the customer when inventory quantities change. It could be because you added it to their cart a long time ago and came back and tried to check out, or it could be that since they added it to their cart, someone else purchased the last one.

• Some items are no longer available or not available in the quantities selected. Quantities have been adjusted.

The infusionsoft integration will now keep event registrants in sync even when changes are made via the backend.

The text “In-store purchase only” on the Add to Cart button can now be customized via fragment.  

Updates to Wysiwyg editor and content builder

bug fixes 

• Minor captcha related bug fixed.
• Image library background communication fixes.

exciting! giveaway announcement coreFFL Webinar!

Okay, so we all know nothing is TRULY free, but if you join us for our coreFFL webinar on April 7th you'll have a chance to win a FREE wireless Teemi scanner!

Who might be interested in this webinar? Well, coreFFL is like a snapshot into the more fully-featured coreSTORE so if you're a coreFORCE user who hasn't yet jumped on board to coreSTORE, coreFFL is a GREAT place to start, offering you unlimited bound books, E4473s, and kiosks. 

This allows you to separate your work orders from your class 3 items from your other guns so you don't have one jumbled bound book. Additionally, having kiosks where your customers can fill out their 4473s means you get to spend more time interacting with customers and making sales!

Register Here

tip Simple Page Edits

Not all who don't write HTML are lost... Is that how the saying goes? 

Did you know that making simple edits to emails, pages, etc. in coreFORCE doesn't always require knowledge of HTML? You can actually make simple edits using our Wysiwyg editor (say that 10 times fast!) . 

Simply click the square box in the bottom right corner to open that up! OR you can alt+click (Windows) or option+click (Mac) to open up an editor like you'll find in product maintenance which will display your email or page as written in HTML.

Open Separate Wysiwyg Editor 

Open Wysiwyg Editor (like a word processor)

If you'd like to read more about how to use this and what it looks like, make sure to check out the article on our Knowledge Base! Your one-stop-shop to instant help at any time of the day! 

Simple Page Edits using Wysiwyg!

And if any of you were wondering (because I certainly was): 

Wysiwyg stands for "What you see is what you get" 😁 (Yes, it's a terrible acronym).

improvement Orders Report

Payment method is now a multi-select in the orders report so you can include or exclude any combination of payment methods.

improvement tip Help Desk Changes

• Forwarded emails can now make it into the Help Desk.

Added a "Mark as Spam" option for tickets. Please note that the ticket has to be open and no notes added yet for this to work. Additionally, users will need access to the Help Desk Ignore Email Maintenance Page as all this option does is add the email on the ticket to the ignore list. 

We also added preferences to control which email headers and keywords will be ignored by the parser. There are a few options ignored by default. This can be set in Manage Client Preferences under "Help Desk Allow Email Headers" and "Help Desk Allow Email Message". Clicking on the blue "more information" icon will provide more information about how to add these. 

The default ignore list options are ignored because they could create email loops. Use this setting with caution. 

bug fixes Miscellaneous Bug Fixes

• Fixed a bug that was allowing in-stock notifications to be sent even if the inventory was already set aside for an open order.
• Fixed a bug which left old data in the state shipping restrictions for products. Out of date restrictions are now deleted during import. 
• Bug fixes to merge products, merge categories, and merge facets.

improvement bug fixes 

The weeks are moving fast and so are your websites!

This week brings with it some behind-the-scenes efficiency updates, tweaks, and a few light bug fixes in an effort to make YOUR systems run as smoothly and quickly as possible.

Having said that, we recognize that efficiency updates aren't always "exciting" so we're also bringing you a new GunBroker feature this week, requested by one of your fellow GunBroker users!

new feature  Delete GunBroker Listings

You now have the ability to delete GunBroker listings (Orders -> GunBroker -> Listings). This offers you a way to clean up some of your listings. Simply select the check box next to the items you'd like to delete and click the "Delete Selected Products" button:

Please be aware that this does NOT delete the listing from GunBroker. This ONLY removes them from your coreFORCE listings.

new video tipNEW VIDEO! MAP Round 2!

We decided that you really can't have too many resources when it comes to learning more about coreFORCE and how to use it so following up with our updated Knowledge Base article on MAP Pricing from last week, we also updated our MAP video. If you either missed last week's What's New or would rather watch a video than read an article, you can check out our new video here. 

And make sure to SUBSCRIBE so you don't miss any of our exciting updates or our new E-Com 101 series 🎬 Coming Soon 🎥 

fix Complex Forms

We've been adding in a lot of functionality for forms recently, and as we added complexity, we noticed that some of the more complex forms, especially forms with "panels" that hide and show based on "next" and "previous" buttons, were not displaying properly in the backend. 

There is now an option to tag a form as "complex" where it will simply display the data in the back-end rather than display it as displayed to the public. This will be set in form definitions in the control tab: form_definition, complex_form, true:

announcement giveaway exciting! Introducing coreFFL!

announcement MAP Violations! Everyone's favorite subject! 

But really, NO one likes MAP Violations... Not you, not the distributors and manufacturers, and not us! 

As consumers flock eCommerce, distributors and manufacturers want to be sure that their brand's image remains protected and as such, MAP violation monitoring technology has stepped up in recent years. TrackStreet, for example, is a major bot that checks MAP compliance for manufacturers. This bot apparently has the intelligence to add the products to cart and check the in-cart price. This is just one of the solutions out there for distributors and manufacturers.

Learn more about Web Bots Here

As a software company, all of the data in our Shooting Sports Catalog comes straight from distributors and manufacturers. We are by no means responsible for the accuracy of this data. Regardless, we take pride in the services we offer and we do have in-house resources that constantly work on our catalog data and we do our best to keep information accurate. 

Meet the Team Speaking of in-house resources, meet Zach! Our full time Product Knowledge Specialist! Zach has been working for Coreware for almost 2 years and fully understands the ins-and-outs of product pricing and catalog data. Additionally, Zach has recently gained some SERIOUS traction in the world of Pro Football YouTube channels so make sure to check him out and SUBSCRIBE @ Football FACTS for Fanatics!

exciting! Speaking of YouTube, be sure to SUBSCRIBE to our YouTube Channel for all the latest webinars and updates in the world of POS, Ecommerce, and everything in between.  We’ll soon be starting a bi-monthly YouTube series called “E-Com 101” in which we’ll give you insights into the world of online sales with some tips and tricks thrown in.

important As a dealer, the burden of MAP ultimately falls on you and you alone are entirely responsible for following all rules and regulations laid out by your distributors and manufacturers. 

Of course, as a software company, it is important that we provide you with all of the tools you need to follow these rules and regulations. 

tip One of the best ways to do this is to go into Products -> Taxonomy -> Manufacturers and set your MAP policy per the manufacturer's requirements.

These are some of the options for MAP policies that we have added based on your requests over the last two years:

• [None] - default MAP behavior: MAP price is displayed with a button that says "Add to cart for best price"
• Strict MAP - as in the video, email for best price (customers can also skip the Email for quote and just add to cart at the MAP price)
• Strict MAP with code - same as email for price, except the customer gets a unique promotional code they have to enter at checkout.  This is to satisfy manufacturers who require the discount to be applied at the final stage of checkout.
• Call for price - the only way to get the real price is to call you.
• MAP is minimum price - The minimum price the dealer can sell at is the MAP price.  No further discounts offered.
• Ignore MAP - sell the product based on the pricing structure without regard to MAP at all.  Only use this if you are sure that this is ok with the manufacturer.

If there is ever a conflict between what's in our Shooting Sports Catalog and the dealer's Product Catalog, the system will use the HIGHER of the two MAPs to help reduce the risk of MAP violations.

important Quick Steps to MAP Violation Resolution

1. Immediately fix the MAP price of the item in question.
2. Optionally, deactivate the manufacturer till the corrections are made by selecting that manufacturer as "inactive".
3. Contact the distributor that has the wrong price.
4. Submit a Help Desk Ticket with specific details.

important FINAL NOTICE

If this is your final notice, you need to make sure to set the manufacturer as inactive so you don't get terminated. If you do get terminated, there’s little we can do, but most manufacturers are understanding and will work with dealers so long as the issues are resolved.  Maybe add those manufacturers to your Christmas card list.  It’s good to maintain good open channels of communication with manufacturers.  They may even send you a little swag to display in your store!

You will need to contact the manufacturer and/or distributor to explain the circumstances. 

Need more information or help on setting this up?

If you'd like to read more, we have some additional information in this Knowledge Base article:

Setting up MAP Pricing and Resolving Violations

exciting! new video tip Zaius Integration for coreFORCE

Have you ever wondered how the Amazons and Wal-Marts of the world seem to send you emails containing products you are interested in? It's simple. They pick up the breadcrumbs you leave on their site and build a customer profile based upon your habits while you are browsing. That's the secret to their success. Your customers leave the same breadcrumbs when they visit your site. Why not take that data and give your customers what they want? Zaius can help you do just that.

Watch the webinar for a brief description of how Zaius can help you dominate the E-Commerce Battlefield in 2021.   

If you're interested in this service, be sure and shoot us an email at sales@coreware.com.

new featureexciting! Pay Invoices Without Logging In

Your customers no longer have to log in in order to pay an invoice! Instead, all they need is a direct link that links to their unique contact ID.

The contact who OWES payment on the invoice(s) does not have to have a user account any longer. They can get to this page and make a payment without having a user account.

 If you go to the invoice maintenance page, you will see a link for the contact to use. The link structure is: 

https://www.domainname.com/invoice-payment?code=xxxxxxxxxxxxxxx 

1. "invoice-payment" is the link to the client's invoice payment page. 
2. xxxxxxxxxxxxxx is the contact's hash code. This is the contact who needs to pay the invoice. 

There is a hash code (labeled contact code) assigned to every contact in the system. The code can be seen in the Summary tab of the Contact Maintenance page.

This is the page your customer will see:

improvement Shipping Costs Added to Orders Report

The Orders report will now display shipping costs as a column

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new feature exciting! Taxes on Shipping

In Orders -> Setup, you now have the option to Charge Tax on shipping. This will be charged based on the customer's address.

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new feature tip Help Desk Type Filter

You can now filter by Help Desk Type! To access this, go to your Help Desk and click Filters. 

Drag the Help Desk Type that you'd like to filter by to the box on the right:

improvement exciting! Event Tab in Contact Record

You can now see which events a customer has registered for directly from their contact record in the Events Tab!

---

new feature FFL EZ Check

There is now a button from the Orders Dashboard, once an FFL Dealer has been selected, to look up the entered FFL. This will tell you whether the FFL is still valid or not.

---

new feature Fraud Protection Checks

We now have 2 links in the Orders Dashboard where you can do a reverse address lookup and get a whitepages listing for the contact who placed the order. These are useful for verifying the identify of the customer.

We have been super busy adding a ton of features to coreFORCE, but what good does it do if we don't share these updates with you.   coreSTORE users are used to our almost weekly updates and now it's time for our coreFORCE users to enjoy the same benefits.

exciting! Forms can now accept paymentsimprovement 

You can now build a custom form that allows you to accept payment on the form. This is a new feature that is extremely helpful for all different types of scenarios. Some examples might be:

• Create a form to sell a product that requires additional information from the customer.
• Setup a service or product that is dynamically priced based on what values the user enters into the form.
• Provide customers with a 1 click shopping experience for a specific item or service

We recorded a video that shows you the process of creating a form that accepts payment.

new feature Help Desk Feedback

improvement Help Desk Quick Tip

Are you using the Help Desk module for your customers?   Just a quick tip. In Help Desk you can click ctl-ctl and you will see a popup that allows you to enter a ticket number.  This is a very quick way to view any help desk ticket.

tip When Will a Strike-Through Price be Displayed?

For our Federally Licensed Firearms Dealers we have updated how the integration works with gun.deals.  This is in response to an increase in pricing by gun.deals which now prices the monthly fee based on the number of products that are being uploaded from your web site.  We have also added the ability to define different shipping charges by department.   Watch this video to learn more about our updated integration with gun.deals.

The integration with Gun Broker has been improved tremendously.  We've been told by one of the top 5 Gun Broker dealers that our latest enhancements have lead us to have the best Gun Broker integration.  Be on the lookout for a video but in the meantime a few highlights to our integration:

Listing Templates

You can now create listing templates which allows you to setup templates for different product types and different listing types.  This will save you a tremendous amount of time when creating a listing for a Gun Broker product.

Importing Gun Broker Orders

Gun Broker orders can be imported at any time (prior to this update they had to be completed on Gun Broker).  You can allow your customers to checkout on your web site or on Gun Broker.  If you allow customers to checkout on your web site you can easily send them a direct link to checkout.   This provides an opportunity for your customer to add items to their order and also visit your site directly, it will also save you some money on fees.  

If payments are made on Gunbroker the payments will be imported with the order.

Importing Listings from a Spreadsheet

You can now import product listings directly from a spreadsheet. This is a huge time saver.   All you need to specify in the spreadsheet are the following fields, make sure the column names match exactly:

upc_code 
gunbroker_listing_template_code
product_category_code
category_identifier
scheduled_starting_date 
fixed_price
quantity

Updated Listing Features

We added all of the listing features that we could think of including premium listing features. Let us know if we missed any.  

Batch Import and Email

We added the ability to quickly import all of your orders into coreFORCE instead of doing it one by one.  We also provided the ability to bulk email all the customers at once.

Enough about taxes, let's talk about what's new and exciting with Corestore.

BOSS-TAB 4473 KIOSK SETUP
In our previous announcement, we were asked about the setup we had of the 4473 tablets using the Boss-Tab enclosure. This was in fact an IPad Air (latest Generation 3 but minimum specs) and with it we purchased a Bluetooth keyboard from Amazon along with styluses that had a lanyard. 

Bluetooth Keyboard
https://www.amazon.com/dp/B015LSEUS8

Styluses
https://www.amazon.com/dp/B00DTOJO10

We also installed a kiosk app from the IOS app store to prevent customers from just browsing around or using the iPad for other purposes:

https://apps.apple.com/us/app/kiosk-pro-plus/id445701154

Work Order Enhancements

If you haven't noticed already we have been making many changes to the Work Order module.  Work orders can be used by any store that offers repairs, custom options, assembly, or specialized work on items.  In the firearm business, many stores have gunsmith services and this is where the work order module comes into play.  If you don't see the module listed on the left side menu then make sure you have access to that module by going to Employees and checking off the work order module security options.

Thanks to some great feedback from all of YOU, we have had awesome feedback, and here are the highlights of what has been changed.

exciting! We cleaned up the work order screen and made it not only look better but work better.

1. You can now modify and add your status codes

2. You can now assign a technician to a work order and also change that technician.

3. You can change the price of the part and/or labor

4. You can have up to 10 custom fields on a work order.  To manage your custom fields on the previous screen where the work orders are listed just click the ... menu.

Work Order Dashboard Enhancements

improvement You can now show work orders for a specific technician (just hit the technician drop down) and then click Search.

improvement We now show you the item that is being repaired, which is helpful if one customer has multiple items in the shop.

improvement Manage your own status, add any status code or modify the existing ones, you can also choose your own colors.

Deliveries and Shipments Screen 

improvement You can import individual orders from the web and you can also import multiple orders at once by separating them with commas.

improvement Clicking the Sale Id will unsuspend the sale and take you right into the sales screen directly if you prefer completing the order from the sales screen.

Bound Book Enhancements

exciting! Updated NICS check plug-in with improvements and some fixes.  You can now download the new plug-in directly from the Manage 4473 screen.  To install the new plug-in remove the current one, if you need assistance please contact our support department.

Coreshop ECommerce Users

improvement We added a field called: "Do not drop ship" to the items screen which allows you to have an item and mark it that it can't be drop-shipped but it will still show on the web site that it's available for pickup only.

improvement The company name is now imported into the shipping address of an internet order.

Bug Fixes

Bugs are our friends, If there weren't bugs we wouldn't need as many programmers 😁:

fix Suspending a purchase order a second time was converting it to a receiving transaction, this will no longer happen.

fix Importing bound book records will no longer add duplicate entries if the id (first column of the template) field is an id that already exists in the system.

fix Fixed some issues when a work order was being completed it was showing an error on the serial number

fix When Store Config has "Disable Sale Quick Complete" checked, it was not allowing you to complete a Return. 

fix Removed Enhanced Search option in Store Config, it was causing more harm than good.

fix  For Ammoready users we now properly transmit the manufacturer as the brand of the item.

fix 3310 alerts were not being generated at times.

fix Logged in employee name not automatically being added to form  -  

fix Transfer date for firearms was not appearing on PDF output if no associated 4473

fix Suffix not pushing through to NICS)  

fix Birth foreign country not pushing through to NICS  

fix NICS plugin sometimes crashes tab or fails to feed data back to Section B  

fix NICS plugin using the same customer data multiple times  

fix NICS plugin auto-fill not working 

fix NICS autoclosing browser tab, forcing re-login

giveaway We hate ending our news on bugs, so what's more fun than looking at bug fixes?????   You got it a giveaway!!!!  How about this?  In the comments of the news type your name, store name, and email address along with a quote about your experience with Corestore.   You can be funny, creative, witty, or dead honest. We will enter you into a drawing to win $100 Amazon Gift card and a secondary prize of $50 for the second name drawn, and $25 for the third name drawn!!!!!!   How's that for a little help towards your taxes? 😁.  Coreware employees are NOT eligible for this one.  We may use your quote in our marketing, especially if it's nice!